Very well treated by helpful and courteous staff

I was very concerned about my condition, she explained to me about it and referred me to a specialist. She is very helpful and I felt better after seeing her.

Excellent and extremely thorough,respectful,

All my experiences have been good

Any confusion or misunderstanding was not the result of how I was treated. I'm old, I'm slow, physically and mentally. All persons met during my appointment experience were extremely kind and considerate. I was immensely disappointed (and frightened) at not being able to resolve my vision. I continue to be confused and surprised with still more referrals.

Saw Optometrist with whom I'm well acquainted and whom I consider an excellent practitioner.

Very good treatment

Dr Pasadhika has consistently been the most competent medical provider I have encountered for my eye heath.

Time in waiting area seems long. Technician and doctor seemed pressed for time and rushed. I'm very confident in the doctor's and tech's skills and knowledge about me and my condition.

Routine eye checkup detected problems addressed immediately at the clinic (retina laser surgery)

Dr Thanos saved my eyesight. He is a very professional and caring physician.

I feel the doctor is very thorough explained it so I understood my condition and look forward to treatment down the road

Everyone pleasant, friendly and knowledgeable.

I totally loved my new eye doctor Explain things so I can understand them Took time with me

Smooth Visit

Well, the only thing I have to say is keep doing what all of you are doing. Great at everything.

I like Dr. Thanos very much.

Doctor Thanos explained everything excellently. What the issue is and how he was going to do to improve my condition

Dr was clear about what will be needed looking ahead. Explained things clearly.

I had less issues with my injection given by Dr Pasadhika than other provider thank you

I always get superb care with Dr Pasadhika and the staff.

Dr. Rice and assistant are competent, great listeners and compassionate.

Very good doctor who knows what he is doing.

Dr Pasadhika is great and has taken very good care if my retina inclusion. I would not want to go to anyone else for my eye issue.

Dr Pasadhika treats a very specific optical condition using the current most effective method of treatment, which is routine but not considered permanent, without problems or to necessarily always be successful, so it's difficult to rate such treatment, even though it's generally considered the best treatment option available.

A professional doctor, staff - have confidence in technical skill & appreciate the patient care in general

Provider and Staff always welcoming, listens and professional

Great doctor, explains procedures and listens to my questions. Staff is great too

My experience was very thorough.

Dr was excellent at listening and answering questions My eye surgery went well and the end results are excellent

It was a good experience Went smoothly and I appreciate the explanations

I trust Dr Pasadhika completely and would not like to have anyone else treat my eye conditions.

I have been delighted with the care and experience Dr Thanos has exhibited. Thankyou for bringing this brilliant. Compassionate doctor to our community.

Excellent provider!

All were exceptionally kind and supportive! Excellent team!

This is a specialist with Devers Eye clinics. My experience really was excellent in every way.

Very Good People, Thank You

Dr. Thanos took great pains to explain my diagnosis in detail. I much appreciated that.

Although the wait time was more than expected, I found the staff and the doctor to be respectful, friendly, cooperative, patient and knowledgeable.

Medical Assistant was very nice and kind! Dr. Pasadhika is very knowledgeable and thorough!

Good report and communication with provider.

This provider is brilliant.The poorly managed office is the problem.

Every person that I encountered, from the time my appointments were made through the lab tests and consultation with Dr. Thanos, were friendly and professional. I have every confidence that these people are excellent at what they do.

Good meeting

Dr Rice communicated thoroughly and was extremely relatable. I was comfortable and well informed the entire visit. My comfort and information accessibility were top priorities. Very happy and look forward to my next visit.

Great doctor and very competent staff

I waited in the waiting room for a half an hour and then had to leave for another appointment so I did not see the doctor. This is the second time that I've had to wait for longer than a half an hour and had to reschedule. I find this unacceptable.

Oitstanding overall

Trying to make the appointment was a 30 minute trial . Message, wait, message, someone asked, again, who I was waiting to speak to and then the call was dropped and then back to waiting.

I mentioned to Dr.Kinast about a study I had read relating my condition, glaucoma, and caffeine intake. The jist being increased eye pressure negatively affected by caffeine. His response was to laugh, and told me, at the end of my appointment to " enjoy your filtered coffee." This I found disrespectful. I guess he knows all there is to know about, probably everything. Not a good quality, in my opinion, in a health care provider.

Visited via ER - not really much interaction with support staff, but no complaints. Several questions 'n/a'.

FRIENDLY, PATIENT, CARING AND RESPECTFUL

The ER was quite busy the night and into the next morning when I visited. I arrived about 2100and left the next day about 0430. But I needed stitches and was grateful to get a CT head scan as I needed to. Thank you.

A new contact was ordered and received. Hank's vision in his left eye is AMAZING! WOW!!!!!

Due to the system, the Provider (Dr) seemed very rushed!

Everyone there is so friendly and kind. They listen and answer questions without making you feel dumb.

Good

I had to wait a long time because of emergencies (one of which was mine) and the staff kept me posted and apologized for the inconvenience.

Dr Rice is the best optometrist. But it is difficult because she doesn't have an assistant right now and she has to do everything herself. Not her fault, but I have been waiting over a year and a half for workable contacts for myself that I have previously paid for, she has had trouble with getting assistance that are consistent and helpful. I have multiple times sent messages and come to find out. They all went to her assistant that is taking a medical leave. Dr Rice is excellent, but she needs help in order to be the best clinician that she can be.

Very satisfied with Dr. Kinast

Devers is great and Dr Thanos is superb!

Getting timely appointments is the only problem needed eye surgery hard to see out one eye

Phenomenon scientist and physician works diligently to keep my eyes healthy. Tremendous compassion and kindness.

Doctor can sometimes speak to fast and not fully explain his findings

My care requires multiple steps. Most of the times the steps progress efficiently but sometimes the wait between steps seems longer than usual.

Todo bien todos son un amor

Legacy Health does a good job in caring for their patients. Pasadhika is a good doctor and does a good job helping me with my eye condition. But I wish he could provide me a cure.

The Doctor found that a tear was not completely treated by the previous laser treatment and squeezed me in to do the necessary treatment. His college was on vacation, and he was very busy and still got me scheduled in the same day and treated me successfully.

Dr Pasadika was very thorough. He asked questions, listened, compared results from last visit, answered all my questions , and went the extra mile to check my eyes if I had any concerns that were new. Very intelligent, caring, confident and I left feeling taken good care of. I did wish he was not as rushed as he seemed!

My Health responses not completed/nor finished.

The doc was amazing. I feel like I get extraordinary care. Noted issues and scheduled laser correction immediately to resolve. Incredible. He and his staff juggle his robust patient load so well.

Not a fan of your surveys. Too many, too often.Survey lacks NA as a choice.

Dr Pasadhika is very accommodating, he removes concretion from my eyes when is usually done by an ophthalmologist. I ask Dr Pasahdika because he is gentle, less painful and less bleeding thus less discomfort afterwards. Dr pasahdika is very good at taking care of my eyes I know he would rather have my regular ophthalmologist remove the concretion but he will remove them when I ask him!!!

Tech for field vision difficulty, didn't have what she was doing,couldn't complete and reported it was uncooperative

Wonderful ! I feel very pleased and happy

I saw an eye Dr he was very nice

Dr. Kinast and his team are excellent.

A previous provider resigned her position and moved and left the state. No previous notification prior to this anticipated move. Not a word. Silence. Very disturbing.

Legacy has done a fine job of keeping me alive since my stroke!

Appreciated efficiency of staff

Was to have a referral to the laser dept upstairs it has been two weeks and they have not contacted me

I found Dr Kinest knowledgeable, very engaged and helpful when I asked about some experiences I had been having with my eyes. I also appreciate that I was able to change my appointment when I needed to and got one soon.

Dr. Kinast is straight and to the point. There's no beating around the bush, which I personally like. He listened to what I had to say and comments were made in a way I understood what he was saying. I didn't walk out of there wondering what the hell he was talking about. He was precise. I liked him.

This is my eye Doctor. He is very nice. Always pleasant. A delight to have as a DR.

My doctor is the most amazing doctor,she really listened and answered all my concerns.She is up on all my health concerns I look forward to seeing her

Thank you I appreciate the appropriate care and attention to my health care needs. Thank you.

Spent a good amount of time with me. Answered all questions and explained everything that is happening in a way I could understand it. Did additional tests nobody else has done. The team knew about my case before I even arrived which was impressive.

Nurse assistants and doctor were of top notch highest caliber in professionalism and care.

The dr never got my files (which I had sent to them over 3!years ago ) never read my history with this particular significant eye issue. Instead he claimed whatever he could learn from my past medical records were mostly irrelevant! Shocking frankly also I made it clear when making this appointment that I wanted an eye exam update for my glasses. He told me he couldn't do that and to call someone else.

Great office to visit:

Dr. Thanos was friendly and efficient; great bedside manner. He helped quell my anxiety; I left more optimistic than when I arrived.

She's been my eye doc for a long time. Always friendly, and doesn't make me feel old.

I saw another Dr previously who retired. I was new to this Dr and he was so much more available for questions which was sincerely appreciated. He never discounted what I said and gave me the feeling that he genuinely cared about my Optic Health.

Liked our doctor & he was very receptive to questions & answers

Karen Rice is exceptional and an asset to Legacy. I have numerous eye issues and she is the only provider to ever prescribe the best possible correction. I attribute this to her taking the time when doing the eye exam. Will see her for many more years toCome and if she ever decides to leave Legacy I will go wherever she goes!

Good service and visit.

Extrem;y helpful with my sight problem.

Dr Rice is my opthalmologist so many questions did not relate.As to recent care my Osteopathic surgeon Dr Chris Estes and the hospital surgical staff and floor nurses were wonderful for my recent knee arthroplasty.

Just keep up great care.

Friendly, efficient, stayed on topic, super at communicating what I needed to know, awesome experience.

Not now thanks

Loved how they explained and gave option for me to choose, I would have been lost otherwise.

Dr Thanos is a careful, caring physician practicing my care in a conservative manner, as it should be. The positive outlook and attitude he exudes is also expressed by his upbeat staff.

Dr Rice is amazing and her tech Chris is also amazing The check in clerks are not friendly and I was early and they did not want to check me in told me to walk around and come back closer to my time. I told them No check me in now I will wait and glad I did as Dr Rice was able to take me earlier and the front desk should never tell someone to leave and come back very unprofessional

Great physician and staff. Md and his staff take the time to answer questions and be thorough.

Dr pasadhika is super-- skilled, careful, caring, polite, communicative, attentive, genuine good doctor.

One time, they claimed I was getting a free sample of a medication, but I still had to pay for it. The laser thing cost a lot. I might need to know what my cost will be next time and maybe skip

Excellent doctor! Skills, communication, kindness! Thank you

The initial exam was done by an intern. She did not say she was an intern but Dr said so after she came in later after initial eye exam was done. I would have like to have been told she was intern and was it ok before she started. For example she noted had a bump or something on one eye. Then Dr came in and said it was so minor they had never mentioned it to me before. But there was no need to get me worried about it before Dr came in. Thought very strange. I assumed she was a normal assistant

It was a very good experience with everybody there.

This provider I have been seeing for a long time ago is just an amazing eye specialist, I completely trust him and I am happy under his care.

It Is hard these days to get most any medical appointment (other than In an emergency) as soon as one would like. We accept this. What I did not like was the message I received on or around May 6th when I called to secure an appointment for the procedure with the YAG laser. I was told not to leave a message, that they were too busy to deal with messages and that I would be called when they had time to put us on the schedule. After two weeks with no call I called again and managed to get an appointment one month out from our initial visit. Maybe this is the normal wait time, but I hope that the message I heard on or around May 6th is not the norm. I was also put off by the woman behind the glass at the waiting room at Devers downtown where my husband had the YAG procedure when she responded "I have no Idea. He's not our doctor" when I asked a question about the wait time.Concerning Dr Acohido we have nothing but praise. (Written by the wife of the patient)

Dr. Achahido is an excellent ophthalmologist and easy to relate to.

Excellent doctor. Very skilled at giving me the medication in my eye. Takes time to answer my questions.

The doctors at Dever I feel are excellent, but I think they are being pushed to the limit. They seem to be racing from room to room, not because they like that, but because there doesn't seem to be enough doctors to handle the patient load. I was asked to return after about 6 weeks for followup, but I was told I couldn't see a doctor until September. Thanks to my doctor caring enough about my problem, I received a follow up call to ask how I was doing & they were able to find a cancellation that was a bit sooner. That is a sorry state of affairs for medicine and this clinic.

This visit was good, but my prior appointment that week (in the Vancouver office) had an unprofessional receptionist, an extremely long wait time, and an outdated appearance. Also, the walls were very thin, and I could hear the doctor's conversations with other patients, which made me concerned that other patients could hear my discussion. The doctor and medical staff were all friendly and professional, but I do think someone should have told me to remove my eye make-up before the injection.

I had a long wait time to see my provider.

Dr Rice is personable, knowledgable and professional.

The 5/24 visit with Dr. Thanos was an initial consultation to further evaluate the status of my AMD and discuss treatment. This consult was ordered by Dr. Streiko.I found Dr. Thanos to be a very cordial and respectful Eye Specialist. He set an atmosphere of openness with questions and provided detailed explanations of the status on my condition, current treatments. He was extremely knowledgeable and generous in providing information on current treatments and research. In the setting of what is a very busy clinic he took time to review the imaging from the visit and again answer questions. As a retired NP who has worked with and been seen by a number of medical professionals I found his approach to care to be among the best I have received. I am very pleased and appreciative to be under the care of Dr. Thanos for my retinal condition.

Friendly stuff and respectful

I recognized the signs/symptoms of a retinal tear one afternoon, and Devers got me into Dr. Pasadyka the next morning. He and his team have exceeded my expectations.

Always enjoy my visits and always seem to learn something new!!

All good but Dr. Borden has not been replaced. Appts are far out. Worried about the medical community. As I don't have a specific dr. Anymore.

Dr Rice is an extremely competent, kind and caring professional. I fly in from Arizona to see her annually and feel very safe in her hands. I'm very grateful to be under her care

All my experiences were good

I have no comment on this time

First time seeing this doctor, he was very friendly, ask questions I would see him again.

All good

Very knowledgeable. He did a great job

Took a test when downstairs at 60 minutes wait canceled appointment and left never seen by the doctor this is the fourth time this happened to me over the last few years

Doctor was friendly but seemed under pressure to speed thru the visit .

I felt I wasn't taken seriously. He didn't explain things just provided short answers. & he's in my opinion insensitive.

The clinic itself is really in need of maintenance and refresh. It is cold and sad with old dated bathroom and carpet and paint. Waiting in the hallway like a sardine too close to 2 other patients waiting for my eyes to dilate was really uncomfortable. I have always been seated privately in an exam room during this time at all other eye clinics I have used.The staff is very good but the clinic itself is so run down and sad and the microphones the receptionists use to check in patients negates any patient confidentiality.

Good

The provider has poor communication skills. Sometimes they are forthcoming and clear - most often harried, hurried and dismissive

Very good

I've had no bad experiences.

I'm more than happy with this provider and associated staff!

Doctor Thanos is great but his staff weren't friendly- did not introduce themselves, did not even greet me. The tech who was taking pictures of my eyes was roughly turning my head and jerking my head around. Only the last person I interacted with was nice and friendly. I think the staff should be reminded to be pleasant and friendly to the patients.

NA

Waited over 40 minutes to be taken back to an exam room and waited even longer to see the provider. My appointment was at 1300. I was not seen until 1340 by a tech. I was out of the clinic by 1430.

Had impression that both adnin and medical staff at Clinic were very busy

All my Drs are great!

Very knowledgeable, easy to talk to, easy to understand, low key.

My medical care was excellent by doctor Thanos and his team.The only thing I believe.Legacy needs to do is put my mental health provider.In contact with my.Physical care provider. I have complex PTSD.And communication.With my mental health provider would have been helpful.

Dr. Pasadhika is always cheerful and efficient even though he usually has a large volume of patients. Even though I wish I didn't need to get eye injections, he is excellent at what he does, and I enjoy having him as one of my physicians.

Wish all providers were as friendly and efficient as the team is along with doctor Thanos.

Very kind, came in on a Saturday to check progress after procedure.

I checked in 15 minutes prior to my 1:45 appointment....they didn't let Dr Thanos office upstairs at Devers know that I had checked in...after going to both registration desks again I finally got to his exam room at 2:45....apparently they didn't check me in....I had also checked in on line previously....Dr Thanos and his staff are always very kind and professional....although the wait time was very frustrating I guess human error is always possible.

I am there to see Doctor Rosenbaum which only happens for a quick cordially visit because he's known me for 23 years. What came with the package of seeing D Rosenbaum was Dr Pasadhika Whom I've never liked yet in any visit that I've had with him And considering my health history 5 years and I don't think he's 45 old I think he should listen Up! I'm there to see Rosenbaum and I hope to God he's overseen every action of this young guy. He assured me he has been trying to teach him everything he knows but you should improve his bedside manner because every visit has been hitting heads against me and him and I only see him for under 10 minutes. In short I actually don't like him if Rosenbaum should die tomorrow I would find a new Doctor. I'm sorry to say this but even last visit he was asking me questions about how often I was taking medications and I told him he then in turn said the argumentation once again was conflicting and we are not friends. So he said he would look at the computer AND "oh my God what a great idea"! Then he decided to tell me I was on 4 drops a per hymn I said no honey I came here on an emergency and we quickly went to pretty zone drops every hour in both eyes what you're looking at is what Doctor Schuler at OSHU had prescribed which was 4 drops only in the right eye and that's how I ended up in in emergency and switched doctors!!! No mind you he had just told me that we started out at 4 drops in every eye per Him! That's why I don't like the guy. He doesn't pay attention he's not nice and I would never keep him on unless I wanted to continue to see Rosenbaum. Who I hope to d*** God is overseeing all this and not just coming in to visit at the end of The Visit I'm starting to wonder what's going on over there. Don't give me wrong I love Doctor Rosenbaum he knows that I know that I just don't like this Doctor p

The Doctor was on top of his game. He showed me a model of an eye and explained to me what was wrong with my eye. He was very good at his explanation.. From that he showed me why we were going to get another review in 6 weeks to see how things were going.

More comfortable waiting space needed when having dilation procedure done for eye glasses.

We loved her!

My experience in the last 6 months regarding my Dr. 's visits have been well above what I had expected them to be. The only bad mark was not being able to connect with the clinic via telephone to inform them I was going to be tardy

Love Dr Rice. Been over 10 years don't want anyone else she listens and cares

I had been going to Devers Eye Clinic for some years following a stroke to my right eye. They are wonderful people. My sight has been maintained through this care

Except for Dr Thanos, I may be looking for other providers who will honor my Regence insurance.

Dr. Thanos is an excellent physician. Highly recommend.

Have already referred him.

Need n/a as an option, some of these questions do not apply.

It was a very nice visit with my new doctor.

Survey too cumbersome and long. Questions not pertinent for specialist appt

Very knowledgeable and respectful.

Terrific knowledgeable doctor plus an excellent, friendly and efficient staff.

Dr. Rice is very professional, pleasant, well Informed, helpful and patient.

My visit with Dr Kinast was for a pre-op evaluation for planned cataract surgery he was very thorough

Question number 1 may be confusing

Please resolve issues with Regence Blue Cross so I can continue to go there

I love my medical team dr p my macular dr is the very best very kind helpful and has empathy

Dr Pasadhika is an excellent retina specialist. My only fear is Regence Insurance dropping Legacy Health Care in April 2024 and from that point on will not cover any medical costs. I love the Legacy Healthcare received at Good Samaritan and am worried I will have to find alternative providers. I hope the contact is settled favorably.

Everyone was very friendly, polite and professional the especially technician and the provider.

My first eye exam at Legacy Devers Eyes Institute with Dr. Karen Rice and it was a positive experience.

Dr. Pasadihka is a very good, knowledgeable doctor, and provides very good care. He does seem to be very, very busy, rushes from room to room, entering and leaving the room many times in a rush. He is very busy. Possibly he could do a better job in treating patients if he was not so stressed by his over-busy schedule.

Dr. Rosenbaum is a very compassionate physician which was much appreciated!

Excellent experience. Easy to recommend!

It was excellent!

Plenty of sitting time to meditate

After my appointment, I was confused about what to do next. I was given a new prescription for eyeglasses, but was never told where to get them. I had also had my eyes dilated, but was not told anything about difficulty driving home. It was a scary drive. They should have suggested bringing a driver beforehand.

Dr.Thanos was very busy. I was in the clinic for over two hours for my appointment. I would like more explanations about what might occur when I leave, before I leave. This injection did not hurt as others have as I waited for an hour after numbing and before the injection.

I do not like having my head forced into the camera machine, esp w/o being asked first

Liked this practice very much. Very thorough and very professional. The medical tech was very thorough and explained the procedure. The Dr did as well. The pharmacist also explained aftercare.

The doctor was great.

Dr. Pasadhika is an excellent doctor . He was prepared for the exam and knowledgable .

I was made to feel at ease about my necessary cataract surgery. I have been uneasy about the thought of eye surgery in the past but I was impressed with the routine and ease of the process and had complete confidence in the doctor and staff.

Dr Rice is an exceptional provider and her assistant was very thorough. The only difficulty I had was convincing the screener that I needed Dr Rice's assessment of my worsening and concerning symptoms-as though gatekeeping is more important than patient care.

Prompt, professional and thorough

Great dr and staff. I really appreciate their care and follow thru

Please enter into contract with Regence so I can stay in network with Legacy eye doctors whom I so very much need.

Karen Rice is my eye doctor. I have seen her for years. She is terrific. My biggest concern is if Regence and Legacy are unable to negotiate a resolution to an issue that affects all Regence members who rely on their Regence doctors and Karne is one of them.

I was scheduled for the wrong location. Very frustrating.

Wait time in the exam room was waaayyyy too long.

The staff are knowledgable and easy to access. My chart is great for communication!

Dr. Pasadhika is always caring and informative. The staff is also very caring and friendly.

Dr. Rice was booked out until April, but she reached out to me and got me in the week I scheduled as I needed new contact lens. Amazing and thank you!

Dr. Pasadhika is an excellent, knowledgeable and compassionate doctor. He takes the time to answer all my questions. I totally trust him with my medical care!

It was all great everyone was friendly courteous and was seen very fast and thorough really liked everyone this is a good place thank you

None

I always have high praise for Dr. Pasadika and his staff. They are the best!

I waited behind the little sign in the waiting room to be checked in for 15 minutes before there was anyone "available" at the front desk. Once the attendant arrived, she was frankly - just rude. No eye contact whatsoever and did not speak loudly enough for me to hear her. Her whole vibe was "I don't want to be here and having to help you is a real inconvenience for me." I hope she was just having a bad day - as we all do. It didn't feel great to have to wait for 15 minutes and then be made to feel very unwelcome.

Always good service by Isaac and Iriana

Dr. Thanos is an excellent and caring doctor. I would refer him to anyone asking about him.

No idea if anyone saw, reviewed my medical records. NEVER came up.

Always a 10!

Dr rice is great

Amazing staff from start to finish. The receptionist, tech & doctor was very helpful, friendly & informative. All tests done & questions answered and I was on my way with glasses prescription in hand.

I have seen Dr. Rice for many years; she knows my history and is always thorough, considerate, and helpful.

I have had other other doctors who have provided for my eye condition including the state of Colorado in addition other eye care specialist in Portland . Dr Pasadhika is by far the most caring, understanding , thoughtful and respectful physician for overall eye care.

I called regarding a torn retina & was not only able to get an appointment the same day, the doctor saw to it that I was able to get emergency surgery that evening. He explained everything clearly & patiently & stayed late to preform the surgery at 7:00 PM. Dr Pasadhika went above & beyond to make sure I received the emergency treatment I needed. I cannot speak highly enough of the doctor, his team, Devers clinic & all the surgical staff at Good Sam who worked late to accommodate me with last minute surgery. A+++ rating. Thank you one & all!

I have a lot of confidence in Dr Pasadhika. I would not let anyone else give me eye treatmens.

Doctor was rushing due to having many patients due to the ice storm. Long wait times.

After the initial intake by the physicians, assistant, or nurse, it took a very long time for the doctor to come and actually do his exam.

Pleased with all aspects of my appointment

Calling the every clinic to get my initial appointment as new patient was terrible, but once booked, things went extremely well.

Dr. Gadzala is very good.

My urgent medical event occurred in Mexico, and Mychart would not allow communication with my team from there.Both parking garages were full.Dever's Eye Clinic is outstanding in every respect.Legacy billing however is very aggressive. My impression is the administration puts more into billing me than helping staff provide care.

Dr P and his staff are the best.

Good experience

Everything about the biopsy procedure with Dr. Gadzala went better than I could have imagined. So appreciative of all the staff at Legacy Health.

Devers eye clinic really operates like a team. Each player does their part well and on time. I mention this frequently to friends and family. I always recommend them if anyone asks.

First visit

Good experience

Dr. Kinast always explains each step of the exam thoroughly and makes me feel comfortable about the procedure. I never have any lingering thoughts or questions when I leave. Excellent care!!

Snow storm left a skeleton crew, made timing a little off, and expected. As a person who uses disabled placards it would be better for me if there were accessible spots closer to the Eye Clinic and easier to access.

It's been 6 business days since my appointment and I'm waiting to hear from the scheduler. Hopefully will hear something in the next week or so.

Very impressed with Dr. GADZALA!

Dr Kinast answered my questions. He called in Dr Wilson to consult. Questions answered.

Office has to many clients.

I contacted clinic the day after. I left my prescription glasses in room #1. No one was able to locate them. I will reach out the this provider and his staff to try to locate them.

Jen, Dr Jones and Isaac are unbelievably thorough, patient and attentive. I appreciate how easy it is to contact my docs through your portal and in person. I'm an Organizational Development Consultant, so I know when I see good people in the right places. It also tells me a lot about the management style that I don't see or deal with. Your service is a reflection of that and I think everyone is tops! Thanks so much!

Dr. Godzilla is perfect. I wish that I could keep her.

Very friendly and timely. Knowledgeable. Good about explaining what is happening, why and what to do and expect.

Service and care was excellent

This was an initial office visit so I don't have a lot of experience for evaluation.

I waited for over 11/2 hours to see the photography technician. It seems the machine had malfunctioned, but no one bothered to tell me why I was waiting so long.

Dr. Gadzala is great. I'm doing/recovering from my injuries better than expected because I have professionals doing excellent work, like Dr. Gadzala on my team. Thank you!

Dr. Kinast is attentive, shows concern and respect, and patience with my questions and concerns. I'm confident in his care.

I've seen provider before . He works in tandem with my glaucoma specialist Doctor Jones

Dr. Pasadhika is caring and thorough. I'm very happy to be a patient in his care.

Dr. Thanos was extremely professional & expedited my care in hope to improve life. He is awesome

Dr. Kinase is a great physician: Knows so much about eyes. He has helped my eye problems immensely! And he's so kind and patient even when I talk too much.

Excellent care

As always the receptionist, an my Doctor were extremely polite as usuall, and they listened to my concerns,

Dr. Rice is the best of the best. She had shown extreme levels of patience with me for the last 2 years that I will forever be grateful for. We've been on a journey together and every time I leave with a smile on my face from being educated and cared for. Cris has been just as patient with me and educated me a lot on how to use and wear my contacts.Thank you so much!The receptionist there can be better. They tend to rush in the check ins when I've shown no signs I'm of being in a rush. I'm always willing to wait and give them the time they need so they're not rushing me. It's our job to arrive earlier than scheduled and we can wait if we're not there when we need to be.

Slightly awkward checking-in on 1st floor and then going up to the second floor to wait. Just a few extra steps.

Wait time was very long but staff was very courteousl and Dr Thanos was excellent

Dr. Thanos is one of two top doctors I have bee blessed to have in my 78 years of living.

Feliz de tener esta cl?nica y por su gran servicio la doc Ra?ce es muy amable y todo el personal gracias por todo

For the phone staff: my bus was @15 minutes late arriving to take me to my visit. I called the office number and both the person answering the phone and the person I was transferred to were very helpful and said there would be no problem keeping the appointment and thanked me for calling. For the medical staff: all were very responsive and helpful as usual. (This is a routine eye procedure I get @ every 12-14 weeks.)

The doctors were very kind, respectful and knowledgeable. I'm very happy to have been referred and to be having surgery there.

Devers Eye(s), if not rated as the number one eye clinic in America, they damn well should be. There's nothing "routine" about losing ones eyesight; especially someone whos oldest, greatest and dearest passion is and has been since 1971, the art and science of photography! Please extend my deepest appreciation and sincere wishes for "everyone" at not just Devers but the entire Legacy Health System network for giving me one of the necessary needs I require to exist; that being the feeling of safety, security and love as, I'm guessing, a byproduct of their passion(s) to serve those in need.... Scientifically AND as in my case, without the means to be able to dream of affording, let alone being able to remain hopeful for the future! Thank you ALL!Merry Christmas!

Doctor took centra time to reassure me that I wouldn't go blind and drew up a list of light bulbs brightness options so that I pick a more appropriate one.

Comfortable to communicate with

I am seeing This eye Dr for an extreme eye problem that he is treating w eye injections that aren't on the formulary that Pacificare usesI am a long term Legacy RN and am fortunate that he has samples as this treatment is helping my eye condition. Pacificare should reconsider what they authorize

Both the receptionist and medical assistant were absolutely pleasant and professional. If things were based on only them alone I would recommend this place to everybody. But Dr. Kinast himself was just horrible. I didn't have to wait long to see him but that's where the good things stop. When he entered the room he did not introduce himself. After a moment I asked him if he was Dr. Kinast and he then said yes. He also did not confirm my identity in any way before starting the exam. The only reason I knew I was the right patient he was expecting to see was that he stated out loud my latest A1C result without even asking me first if I knew what it was. He did not ask any questions about, or give me the chance to talk about my vision issues. The exam itself was extremely brief. I was then told that both my eyes were in great health, when I know that is not a fact as I've been told on many occasions by my previous provider. At the end, there was no acknowledgement from him that the appointment was over. After a few moments of silence I thanked him and left the room. Here's probably the 2nd biggest problem with my visit, from the entire time that Dr. Kinast first entered the room and up until I left, the door was left wide open. Literally anyone could've walked by and overheard my personal health information. The only reason this was not an issue is because of the biggest problem that I already stated, he was not thorough and lied to my face about the health of my eyes. I will never work with this doctor again.

I was on time and waited about 40-45 minutes to see the provider and was not updated that the provider was running late.

I have enjoyed services provided to me at Legacy Devers. All staff are helpful. I will return in the future.

Provider was able to fit me in even though I got mixed up about my appt time and arrived late. Provider was caring, patient, and knowledgeable. She put me at ease, answered my questions, and calmed my fears. One of the most positive medical visits I've had.

None

Dr Pasadhika first saw me after my first corneal transplant failed due to implantation of a contaminated donor tissue. If I succeed with this transplant, it will be due to extreme measures on the part of this procedure. Extremely stressful!!!

Karen Rice and her team are always Great.

I was extremely pleased with the experience. I had previously been seen at EyeHealth NW which was not satisfactory. But this was like hitting the Jackpot, from check-in, to the incredibly professional medical assistant and most importantly, the excellent physician! The doctor was professional, thorough, detailed in her explanation, recommendations and plan of care going forward. I was really impressed by the quality of care I received and would definitely recommend this MD and clinic to others.

Dr Thanos is a very caring and friendly specialist and his attitude and personality is reflected also in his staff who are always friendly, nice and helpful. I feel very lucky to have Dr Thanos as my Retinologist and would highly recommend him to anyone who needs specialized eye care or surgery

The facilities looked a little shabby and rundown and could use a refresh, this is certainly true of the paint and carpet.

Excellent clinician who listens and involves you in your care. Have recommended her to others.

When I was getting photos of my eye, a male tech was rather insensitive.

Provider is knowledgeable, courteous and attentive and always seems to be rushed.

All good.Great doctors & staff

I liked the Dr very well. Great bedside manner. Im Very impressed with her

Dr THAMAS IS VERY CARING AND REALLY LISTENS AND MAKES GOOD DECISIONS.

In spite of the fact that I have to get a large needle in my eye (not as bad as it sounds, as they are very careful to ensure comfort), visits to treat my wet AMD are always most pleasant. All the staff are amazing, as is Dr. Thanos, who has a wonderful chairside manner, listens to my concerns, laughs at my terrible jokes and, most Important, excels in his area of expertise. I am certain that if I can leave this world with my sight mostly intact, it will be because of Dr. Thanos. He and his staff are wonderful.

Once I was with the Dr, everything was excellent. Dealing with the woman at the check-in desk was not. She was unfriendly, unhelpful and generally surly. I waited about 5 minutes while she was on the phone. She finished her call and she immediately got up and went into the back. I gave up after about 10 minutes of waiting without any idea what she was doing. I came back and found her sitting at her desk, I approached the window and she said "I'm not ready for you yet". She finished her typing, called me back to the window, checked me in, and when done, she told me in the procedure is to wait at the sign until being called to the window. I told her I was waiting at the sign when she disappeared for a long time. She said she was helping someone else. Rude, dismissive, and unpleasant!

Office staff taking photographs seemed haphazard and disorganized; not familiar with the ophthalmology cameras.

Doctor Thanos.Is very kind and considerate and thorough?I trust him totally.The medical assistance we're also very kind.I have absolutely no complaint.

Dr Tsanos is the best Dr on my team. He could sell me an iceberg

Dr Kinast was so rushed and was clearly annoyed by my questions -especially about surgical options and risks. Rather than listen to questions or provide clarity, he just talked louder at and over me. I was asked to sign a pre-op before even meeting Dr Kinast, before talking about surgery, options, risks, etc. It felt like I was in a surgery factory. I left with no confidence in Dr. Kinast nor did I feel I was given the tools to make a well-informed decision on surgical options. Such a shame. Devers was always the gold standard.

Great doctor and staff, keep up the good work. Bill

Not only the staff but Dr PkWas very informative kind and explained everything to me about my eyes and my diabetes and everybody in the office was excellent