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eDocTalk article

Multiple initiatives mark stepped-up physician engagement

January 2014

Physician engagement has and continues to be a Legacy priority. Over the last 18 months, Legacy has focused on physician engagement by stepping up communication and involving independent physicians in decisions that directly impact them.

More communication

Two new initiatives –– the monthly newsletter eDocTalk and the Dinner & Dialogue series that was held several months ago with independent primary care physicians and members of Legacy’s senior leadership team –– provide physicians with useful information. They also enable Legacy to solicit physician opinions and questions on a wide range of topics.

Other communication venues at which information is both presented and garnered are practice based meetings, medical executive committee sessions and general staff meetings.

Engagement-focused staff

In May 2013 Legacy created a new position, program director for physician and provider alignment and engagement. In this role, Lisa Goren focuses on communication and leadership initiatives as well as working with physicians to identify and implement other engagement strategies.

Legacy’s staff of physician liaisons is an active part of the engagement plan and has made nearly 800 visits to physician offices in the past year.

Current highlights

Here are highlights of a few other engagement efforts under way.

Legacy Health Partners (LHP)

As we have reported, LHP is a physician-led, clinically integrated network. A steering committee and work groups made up of independent primary care physicians are working to establish recommendations about the strategy, governance structure and membership criteria for LHP.  Soon, specialists will provide input regarding meaningful metrics and collaboration strategies to improve care transitions.

Physician/organization compact

Several years ago, Legacy’s medical executive committees expressed interest in developing a system-wide compact, a set of mutual expectations between Legacy’s medical staff and members of Legacy’s leadership team. You will be hearing much more about compact work at your site, and Legacy encourages you to take advantage of opportunities to give input into the compact development process.

Physician leadership development

Since 2008, Legacy has had a successful physician leadership development program geared toward employed physician leaders. We will be expanding enrollment opportunities to all members of Legacy’s medical staff because of the increase in demand for physicians to take on more leadership responsibilities in their practices, at Legacy and within the health care industry generally. More information will appear in the next eDocTalk issue.


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