I have gone to clinic for 9 years. Excellent service!

Good

I appreciate you have a real M.D. Dr. Sicard was very professional and effecient.

He has worked with me for the last two years on losing weight and exercise. He has gotten me all the referrals I needed to make me satisfied on my health issues. He is very understanding of my family health issues and is doing everything possible to make me get the help I need. Thanks for all the support you have provided for me.

Dr Abbott is a dream! Wonderful care, wonderful manner, thoughtful thorough knowledge!

Dr Biscarro is the best doctor I've ever had.

Lisa is the best doctor and human I've ever met and she's incredibly comfortable and easy to talk to and understands that I need more clarification and notes to follow and she always follows that. I appreciate her so much and she's very adoring and amazing to work with no matter how many times I have to bother her and the nurses by calling them.

I can only say that I had a very successful visit With my health provider, I feel I was listened to and taking care of very well. Thank you.

Good

Dr Abbott is the best !

As usual, Dr Abbott has provided informative care that takes into consideration all my circumstances and needs. She is the best health care provider I have had in my almost 68 years.

Outstanding

My experience has always been good with the staff and provider!!

Dr. Chu & his staff are Outstanding!.

Highly Appreciate Legacy!

Caroline takes time to answer questions and explain impact of meds-appreciate her straightforwardness.

My physician was helpful in options for my condition.

I would like to have him as my PCP please

All good

All good

All health questions and concerns addressed

Everything was fine.

It was great advice and helpful

Courteous, thorough. Seemed like it wasn't her fault that my records needed to be updated. Seemed like there was an emergency delaying my appointment.

Dr Abbot is always very attentive to my needs and my treatments.

Great bedside manner, knowledgeable , makes you feel calm. He has a great demeanor and well spoken. He doesn't hesitate when he is responding . Confident in his response . I would see either of the doctors I have seen lately. Keep him on staff he is great and made me feel comfortable with him .

Always good experiences

First provider I've ever had that I felt safe enough to discuss my concerns with, and every concern I've ever had he has either addressed or referred me to someone who could. He never makes me feel like my concerns are stupid and always listens to me thoughtfully. Best provider of all time.

Lisa jones is a great dr..She always listens to me when I talk

I wouldn't mind having her as primary care dr.

Caroline was wonderful. My visit was quite personal and urgent. She listened to all my concerns and worked diligently to come up with possible solutions in a timely manner due to me travellings. I really appreciate feeling heard. I would recommend her over my current provider.

Excellent treatment, advice, and follow up regarding my foot injury.

My Dr and others I have seen have always been super nice and very helpful. Hope they never retire as long as they remain my Dr..

Dr. Roxanna Abbott is the best! Office staff is wonderful.

This was my first time with Lisa. I think she did an excellent job of reviewing all of my history. Look forward to working with her.

All was good

Dr. Abbott is an excellent provider of health care and is very conscientious and aware of my health issues and concerns.

We were welcomed with respect and did not have any issues talking too anyone and we got too see are doctor pretty fast

My provider was excellent. She up dated all of my Diabetic imformation. I got a new & better long term insulin. It seems to be working very well! I already feel better! She had my eyes tested to make sure they dont have diabetis in my eyes. I am having problems with Lumber area on back from a low Diabetis fall. Dr. Was quick to reconize area that was hurt! I was sent to get X-Rays. I also got blood tests ordered for A1C, liver, Choelesterol, and many tests from blood drawal! Doctor took execellent care of me!

The appointment felt very rushed. I didn't feel my basic health needs were addressed.. I had specific concerns that were addressed very satisfactorily. I felt he was not interested in anything else. I read his note in which he did discuss many of my problems, but they were not addressed during this visit.

She really spent time to figure out the problem. Did not rush the discussion of various reasons for the symptoms. Might have solved the problem, will wait and see.

He is a very caring n knowledgeable doctor! The best I've had the whole time I've been going to Legacy! I would highly recommend him! He explains things so you understand what he is saying! He is an amazing doctor! I hope he does not leave!!!!!! In fact he deserves a raise! Very knowledgeable n explains everything in layman terms! I am very lucky to have him!!!!!!!

Great as usual.

I've been in between PCPs for some time. I can finally say I like the one I have! Bedside manner is great, we shared laughs. Not alot of doctors are like that anymore.

Great visit!

I have always been treated with kindness.

All good, I really like my Dr. He's friendly and very easy to talk to, he answers my questions thoroughly and makes it easy to understand. Seems very concerned about my health. A real nice guy.

I have always received excellent care from Dr Abbott

They said I would get results from my knee x-rays that afternoon, but never did and the next day, still nothing!

Dr Brice has always been considerate kind and concerned about my health.

Biscaro LISTENS very well and understands me .made my life so much easier I thank you for the confidence !

Good

Dr. Chu is knowledgeable, calm, funny, and caring. He is one of the best doctors I have had in my whole life, and I trust him.

Everyone was very friendly and helpful

All good experiences so I would recommend provider & office staff very highly!

Receptionists went above and beyond with making both kids happy and providing stickers and explaining decorations at their work stations. So patient.

Not being seen sooner was not the fault of anyone. This is a busy office.And providers can only see so many people at time.

Hes an amazing doctor and have recommended him to friends and family. He explains things clearly and he seems like he actually cares about his patients. My husband also sees him and he feels the same way. We honestly feel blessed we've found such a great doctor.

I had a great visit!

My doctor is fantastic. Dr. Biscaro. Great care.

I've been going here 5 years but now I've moved and this was my last visit I hope I can find the next group as awesome as this staff and especially Lisa Jones PA !

I feel I was lucky to get a same day appt.

Friendly, professional, knowledgable, compassionate, practical

Very good

Problematic with regard to referrals and the response from them

I was concerned about a gentleman on oxygen breathing heavily and leaning over something to rest as he was leaving the office. I voiced it to the MA who knew him and showed no concern.

She had help me in the past with my hand in the past. Very helpful and her nurse was too.

It was a good app.

Still waiting for the official ultrasound results.

A call sooner that you have appointment

Was very pleased with the doctor I saw. I even told him how satisfied I was with his care and knowledge.

My regular primary care Dr was not available. I am very pleased with my visit with Dr. Discard. He was very friendly and our going and listened to all my concerns.

Dr. Sicard was so wonderful! I would see him again and hope to see him in the future

I am unhappy that I cannot have Dr Sicard as my primary care doctor. He spent time listening to my concerns, asked questions, and made me he wasn't just rushing through the appointment. That is the level of service Legacy, or any other health care provider, needs to provide. My primary care doctors/PAs are constantly changing/moving on from the Legacy Clinic I am associated with. I don't feel I have a partner in my health care with the constant changes. Ability to reach the office to schedule appointments is getting much better. There were times in the past that I had to call back several times just to get an answer on the phone. This was very frustrating. I like the direction Legacy is going with response times.

Have always had excellent results from St. Helens Legacy.

Dr Biscaro is the best primary I have ever had!

Takes the time to listen and very patiently helps when you don't understand things or have hearing problems,

I love my doctor and he's the only one I want. Listens to me and we have a great doctor/patient relationship.

I receive very good care from Dr Abbot and her team.

We were very impressed with her, bedside manner great. Very knowledgeable.

I appreciate Dr Abbott and how busy she is. But she always gives you your time and I don't feel rushed.

Bryce is very knowledgeable

Dr.Jones is very caring,knowledgeable, and respectful.

He was very polite and spoke clearly about my healthcare! He explained about my shingles. I feel he cares about his patients.

From scheduler to doctor everyone listens and acts like they care about me and what I want/need. Those questions about gender and race are ridiculous. This is St Helens and also people are trained how to deal with these groups.

Dr. Chu and his associated minions, MAs, PAs, nurses, etc do a fine job. It has taken awhile to get my past medical history (pre-Legacy) integrated in the system, and so there's been a bit of confusion at times about things like vaccination currency, past treatments, and the need for completion of one assessment or another. The electronic communication process has gotten better over the two+ years I've been here, but much of it still remains less than good, and much of the system initiated communication and auto-generated responses are 'autistic' to put it gently.

I really want Lisa Jones to remain the person I see for my health care. She is the best as far as I am concerned.

II don't buy into the DEI

Bryce Annis is an excellent provider. Staff is friendly and efficient. Lab is easily accessible.

No comment thank you

I should have gone straight to specialist. Still waiting for return call for some future appointment with specialist.

The provider is skilled with knowledge of my medical history and what I need to keep healthy

I am in healthcare myself. I came in this day with my concerns. I was not tested for covid, flu or had a chest X-ray offered. He was in the room with me for a total of 5 mins (although his charting stated 35 mins). I later returned to Urgent Care on the weekend after for treatment in which that provider was amazing!!!!

I came to Oregon state 20 yrs ago. During this time I have known 2 good doctors. Dr Biscaro, is one of them. I have seen him 6 times approx. He is THE BEST OF THE BEST. I fill that he really care about my health. I have no words to describe how good is him. Unfortunately I have to to go to another clinic, related to a phone call that I received, next day after 6/18/2024 from supervisor of receptionist.

I came to Lisa Jones because of the care she has given my friends and I'm so happy to have her.

Lisa Jones and the staff are the reason I stay with Legacy.

Dr seemed to.be overloaded and/or not interested in my problems. Quick in and out of room with only a brief check of my heart and lungs.

ALWAYS great, and thorough

Not enough time.

Dr. Biscaro is a very good doctor and I'm very glad he is my primary care physician. He always explains issues, listens and is caring. And writes notes about our appt to give me at the end of each appt. This is sadly rare with doctors ~~ and again I am glad that he is my doctor.

Very good prognosis but no culture done

Dr Abbott listened to me and wrote orders for lab tests that would benefit me. Dr Abbott is the only dr that actually listened to me and is very knowledgeable about ways to better my health! Thank you dr Abbott

They couldn't have done anything more to make this visit better. It was exactly what I needed and wanted. Thank you

I like my Dr. From the start. Always explain things. Always ask if I have any questions. Always answers questions where I can understand them. Dr. B is always respectful and has always been interested in all my concerns.

Dr. Chu must be popular. It is a while before he has availability, but getting on the wait list has consistently got me in earlier.

I had to call the clinic to find out when I was due for blood draw, I had not had any for over a year. I told them Lisa use to do it every 6 months. This how I got in to see Lisa Jones.

I had a previous provider about 3 years ago. I always felt that I was training that doctor on how to be a doctor. Lisa Jones is a wonderful, caring doctor who listens, asks questions and treats people as if they were a friend or relative. I appreciate how she can multi task while tending to my needs or exam.

Everything was very good.

I've never had any bad experiences

Excellent

I've never met a more cold, stand-offish, rude, unfriendly, uncaring and rude woman in my life. Ive never had that experience before, and I was told to show up at a quarter to 8am and she sauntered in at 8:35 for my 8am appointment that was supposed to be a follow up, but I got charged for new patient. I wouldnt see that woman again She treated me like I'm less than, and I don'tcare for that. Do better Legacy, I've been with you for years, but y'all can't keep a provider! I haven't had a real pcp in a long time, because I see them once, and they're gone.

Dr Chu never touched me, never listened to my heart, lungs, took my pulse, doesn't seem hands on though he does make clear what he is saying.

Diagnosed with a possible allergic reaction, but ended up actually having "fifth disease". Had to call back shortly after leaving doctors office, after taking with the school secretary.

I have recommended my provider. Have nothing but great things to say about her

Dr, is excellent and down to earth. I am grateful to have him as a professional also the lab staff is awesome, the phlebotomist is amazing excellent sticks on my small veins. She makes it look easy, forgetting her name , the redhead. They need some real acknowledgement

I have always had an excellent visit Whenever I I have visited to Hospital!

Dr. Carwood, was very helpful and concerned with my health. I was very sick at that time and she helped me to really feel taken care of.

Excellent medical care; very professional, knowledgeable, and personable.

Good but takes to long to get a appointment?

Good experiences

Good

I love the myhealth email. My provider and office are extremely responsive

Usually good experience and recommendations

Excellent at all times

My visit to the clinic, was good.. Dr Sirgard use to be my primary care Dr, so it was great to see him again...

Doctors schedules make it difficult to get timely appointment

Lisa is a wonder provider who always take time with me.

Saddened that there are not enough clinicians available so my husband and son can receive care at this clinic.

Provider is courteous and totally involved. She is up to date on any of my issues , laughs a lotI respect and like her very much.

Have a procedure issue, from Dec. 11, 23. No one would address it, After MANY PHONE CALLS!Which could be An Easy Fix!!! Neither staff, top manager, CHRISTY, would address it.A code from Legacy and Same code at Medicare HAS TWO DIFFERENT MEANINGS. I Want Legacy to call Medicare and get together with Medicare and CORRECT THE CODE DESCREPENCY!!!No One Will Do It! Not even the manager Christy or Patient advocate, Matt, I believe! MATT WILL NOT RETURN MY PHONE CALLS.This visit I discussed the discrepancy with the Dr. . He will discuss problem, with Tia. Social Worker. I, Hope! And FIX IT, Right NOW IT GOES UNADDRESSED AN IS A LIE!

Had previously contacted provider to see if labs scheduled at OHSU were sufficient to satisfy reqs of provider. Front desk replied in affirmative. Provider retracted approval at visit.

MA Randi isn't the kindest person & wasn't very friendly yesterday & hardly ever is. I told her I was there to re-sign my medication contract & there were some blood work results I also wanted to talk to Dr Biscaro about (a couple of the results were very concerning to me & kind of scary to me) she said "your visit is only scheduled for 20 minutes" making me feel like shit for wanting to discuss these results with Dr Biscaro also. Hinting at the fact that I should schedule another appt to discuss these results. I've never really had any good interactions with this MA, in all the times I've been there. When Dr Biscaro came in, NOT only did we sign the medication contract but he took all the time needed to answer all my questions & listen to all my concerns, he has always done that & has never made me feel or my feelings feel invalidated. NEVER made me feel stupid for asking questions. I would like it very much if I NEVER had to deal with or see MA Randi again but understand she's Dr Biscaro's MA so I will deal with her when I have appointments to see Dr Biscaro but she, needs to have better attitude when dealing with patients

Everything went just fine

Ease of registration is excellent when your computers are working properly. Couldn't preregister and had paperwork to fill out when I got there. Ugh!. We are new this last year to your system. We have been very satisfied and impressed with your whole operation. Thanks for such great service!

He is always great. He explained things very clearly and answers any questions I might have.

Provider was very generous with her time and listened to me very well. My disagreement with with test results and conclusions. That I absolutely do not agree with. Nor do I agree with the company that provided the test. I understand that Providers are given a finite time to take care of patient needs but I feel like testing company was not exactly truthful in information provided to Provider. I am the last one one the totem here and I am still pretty upset.

New to area, I am satisfied with the care provided by the clinic

No bad experiences.

The care team staff needs more training on how to handle situations as mine that came up. Instead they treated me as if im a addict Instead of a human on meds for a legitimate reason. Their treatment of my case caused me to go without my meds for 2 weeks!

Always friendly

Dr. Biscaro is an asset to Legacy clinic! He is professional, thorough, kind, caring, and understanding.

Dr. Boscaro is the first Dr who took the time to listen n then set blood test n referrals for my condition! I think he is a very good doctor!!!! I hope he stays at Legacy as so many professionals have left this facility!!!! He is an amazing doctor n I feel very lucky to have him!!!!!

I have been waiting months for my appointment. Dr.Chu was wonderful! I was so excited to read my list to him of all my issues. One by one he and I went thru them and discussed a plan of action. I really think he's going to help me have a better quality of life.

Happy to have met Dr. Abbot, who is very professional and courteous. One of the best providers I have ever met.

We clicked immediately. He was attentive to my needs and a very good listener. He actually read my chart and was familiar with my history. Very impressive! Glad Brice is my provider.

New Dr. Dud fine and like him.

I've been seeing lisa Jones for 15 or so years, she was my mom's doctor as well and just recently referred my sister to her..she's the best and she truly cares about the people she sees..wouldn't want anyone else

I feel very fortunate to now have Doctor Abbott as my primary doctor. She was everything wonderful that others I know who appreciate her have said she is. She was very attentive, kind and smart, and I got the impression that she would energetically work at getting to the root cause of any health problem that may arise.

Dr Abbott is the best Dr I have ever had at this clinic. She can never leave !!!

Very good

I liked him well enough and he addressed my issues professionally. I just have never dealt with him other than that day so wouldn't immediately recommend him until I knew more about him. He was very professional

The clerks at check in are warm, friendly and treat me like family. Outstanding group of people. The MA does too. My wife and I have moved around a lot and have been in many clinics, including Stanford in Palo Alto.This has been the absolute best!

Dr. Annis and the entire staff at the Legacy Clinic in St. Helens provided me with the best health care experience possible. They are all courteous and professional. Dr. Annis is the best provider that I have ever had. I'm extremely pleased with him and the entire staff.

Provider was for med checks only and I was expecting and new Dr provider, like Dr. Lisa Jones or Dr. Choo. I need a permanent provider who will be there when needed, not just a med check person! Kind of disappointing.

I have no current complaints with my care. I am as always very grateful for the care I receive from Legacy Healthcare. Lisa Jones has been an excellent primary care physician to myself and my entire family for many years now. Scheduling a visit is getting more difficult as the population grows out here, and it's gotten considerably worse over the last couple of years. The number of providers working in this St Helens clinic is insufficient for the growing population. This is the only thing I see that could use improvement. As always, thank you very much for the quality of care I and my family receive from you.

Doctor was scheduled out for 3 months when I called to make an appointment for an annual physical. This seems excessive to me.

Workers were very friendly and carein

She never listens I go in about migraine and come home with blood pressure meds. I need something for a migraine and don't tell me it's for both I want something for my migraines now.

She listened

Everyone was pretty great even tho I was about 8 minutes late due to traffic after I got off work

I always receive excellent care and service from my Primary Care Provider and staff. Including courteous care from the front office staff.

No bad experience

You need more Doctors, he needs some one to keep minutes of the visit

So happy with dr. Abbott! A very through dr. And takes her time with you.

I couldn't be more satisfied with my healthcare.

Great staff and doctors

Staff was letting the phone ring, they were chatting about there lunch plans, doctor did even look at my foot just referred me to a specialist, poor service, waste of my time I have a good recording of the visit, I'm thinking of sharing it on social media!!

Caroline seemed very kind and helpful she had a great demeanor toward my very active toddler and I appreciated that she seemed so calm about my very rambunctious toddler it really put me at ease! It seemed like peds maybe wasn't her normal patient load but I really appreciated that she asked dr abbot for guidance on best course of action! I truly believe the doctors that aren't afraid to ask for advice from other doctors are the best doctors available! Im very happy to see yet another wonderful doctor has joined the st Helen's clinic! Our medical assistant Kelsey was so sweet too! I really hope in the future they bring in another pediatrician!

A rating place.

Dr Picard was very attentive and kind

We were referred to Dr Dye. Waited 3 months to be able to see her just to be told at the end of the appt she is leaving. Just want to find a good Dr to continue care with instead of having to see different Dr all the time.

Everything about this clinic has been so far so good The only frustrating part was getting a new patient appointment which took longer than 90 days

Dr Bryce D Annis went above and beyond in his willingness to listen and assess my health concerns and work out a treatment

Sorry to hear she is leaving at the end of the month.

Note: I checked in online the day before my appointment confirming where I lived. When I arrived for my appointment, the person at the desk asked me if I still lived at that address. It seems silly to ask if I moved overnight (why do online check-in if the same questions are going to be asked). One should only need to ascertain the patient's identity.

Dr Chu knows my health strengths and weaknesses and adjusts my meds as a result. Because of him, my blood work has improved more than I ever thought it could. Cholesterol down, A1C down, etc.

It could not have been any better.

It was difficult to answer this survey because my situation was not for the usual office visit. My doctor located in Portland was closing her practice so I elected to change to a closer clinic, when I called for an appointment(needing refills on prescriptions),the earliest appt., Was with Dr.Dye ,two months after my call. I am pleased with Dr.Dye.

This is my first time. I was treated very kindly. I should have made a list of things I wanted to discuss with care giver. She was very kind

The relationship I've developed with Lindsey Dye PC, has been a very good one from my standpoint. She has been so thorough with my care. I was able to stop my Glimeperide under her care. She is an awesome Dr.

Dr Chu is the best.

None, he was very good and professional.

Peter Brown is GREAT! I am sorry that he is leaving your clinic in May.

I always appreciate the time and attention I receive with Lisa Jones. She listens and doesn't make you feel rushed.

Dr Chu and his staff are great and easy to talk to

Very comfortable with the way he listens and responds.

Except for no one answering g the phone or returning calls, I love Legacy and the majority of their staff

The team here is great and always very nice from front desk to end of visit. Would not want to ever go to anyone or place.

I felt heard and not judged. In the past, I have lost trust in doctors because of judgment I received. This time is was different and I am very happy with my visit.

Caring and compassion has always been shown to me during every one of my visits. I can't sing enough praise for my clinician Lisa Jones. She is absolutely wonderful!

Extremely helpful and careing

Dr Chu always takes the time to explain what he thinks we need to do to address my healthcare needs. And he likes input from me to insure I understand the direction we are aiming for. He also communicates with my neurologist to make sure any meds prescribed to me are compatible with my anti-seizure meds and stays on course with her healthcare plans. Very caring and puts me at ease knowing that I have a team looking out for the best possible comfort level considering my high maintenance needs. Looking forward to the future and sleep better knowing Dr Chu and the whole team at Legacy St Helens has my back.

Great

Excellent care. Keep up the good work.

I just hope Legacy and aregence negotiate a contract.! It will be disastrous if they don't.

I am very happy with the ability to see Dr Brown so quickly and his care and ability to treat and explain my illness. Thank you

The facility location is wonderful and the staff and my doctor provide great service and show care for me individually.

I saw Peter Brown for a fractured foot. He did listen to me, I did not feel rushed. My only thought after leaving was, that he did not really examine or touch my foot, to possibly feel for a fracture. Referred me to x-ray right away, and I got in immediately. Maybe it was unnecessary to physically examine my foot, but that's what I was expecting. I did like Dr. Brown, however.

Bryce is terrific! So is everyone st the St Helens location.

I have had nothing but good experiences with Legacy until recently, as Legacy and Bluecross havent came to an agreement. This is very frustrating for us as patients since we have no idea what is going on until the day of. There is no way that Legacy has the capacity to service all their patients who has bluecross within the 1 business day we will have (4/1) any services in-network and paid. It is quite wrong and does defer me from using Legacy even if the bluecross agreement comes to a conclusion.

I stay with Legacy because of the friendliness and compentency of the whole team, especially Lisa Jones.

I always feel so good about the appointment when I leave. The whole experience is usually a very relaxing event because I have truly felt cared for.

So glad this clinic is in the community. Being a rural setting it was somewhat of a Healthcare desert before the clinic was built. The staff is friendly, kind and efficient. Thank you!

I heard a baby crying next door so I wasn't surprised that I had to wait a couple minutes extra but that's not a problem for me. The Doctor took as much time as I needed. I've had surgery and a new diagnosis in the last couple of months through OHSU and he already knew all about it.

Great doctor

My father is 93 and has advanced dementia. He insists on seeing a doctor quite frequently, and somehow, they have always been able to accommodate him.

I wasn't able to see my own doctor, which is Dr. Abbott but she did call me the next day and talk to me a little bit about the appointment Sellers far as I'm concerned I had two great doctors caring for me I'm really enjoying this new clinic and my doctor and all of your doctors that see us when our doctor can't

She was very friendly

The whole experience was great, the front office is amazing,and so very friendly and goes above and beyond to try to help! My only complaint is the wait time between appointments, maybe you need more providers cause they are booking months out for a follow up, and trying to get an appointment within a week or two isn't happening! Otherwise I would give a 10/10

Please finish negotiations with Bluecross Blue shield! I don't want to change clinics! I really like our clinic, doctors, nurses and GoodSam hospital !

Nothing but good experienced every visit.

I came in with a bad dog bite and urgent care was not yet open. They gave me an appointment and fit me in way before the stated time. The receptionist was kind and caring. The nurses and technicians that assisted me were gentle and thorough. They took very good care of me and went out of their way to put me at ease. I felt very fortunate to be able to go to your facility for care. I feel everyone I dealt with should be commended.

My experiences have been as expected. Usually people have to go to a doctor where their insurance covers...Legacy Medical Group is good!

She listens to my words and we talk about what is going on. We map a course together, not just her telling me what to do.

None

I love Dr. Bascaro and the staff is great.

If it is possible, I would like to have Caroline Carwood as my primary care practionary.

I tore a bicep muscle, ruptured a tendon. The provider was more interested in physical therapy than getting imaging. I had an MRI a couple of months ago and was referred for neuro surgery, Legacy gave me the run around trying to schedule an appointment to get to a neurologist. How sad is your organization when a disabled veteran actually opts out of community care and requests going back to the VA system?

Dr. Chu is my primary care doctor and I love him! He is always very caring and listens to what I have to say about whatever may be going on with me at the time. He is very genuine and takes care of all of my healthcare needs. He's the absolute best!!

The email sent confirmation of my appointment had a 'Check in' tab which I used. After waiting for 15 minutes I checked with the receptionist and found that the tab didn't work!

Had to wait for a bit to check in. The MA was not very friendly

Privacy concern in waiting area. Receptionist came out into waiting area to talk about whether or not my insurance would cover the visit. I thought this could have been handled differently.

I highly recommend Lisa Jones and this clinic to family and friends. They offer a caring and comfortable experience.

This experience was very worthwhile. I had my granddaughter who is a nurse accompany me. I feel Dr. Abbott was very attentive and aware of my medical problems and has taken positive steps to assist in remedying my medical needs. I give her a big thumbs up!!

It was a very good experience. I will be back for sure. Thank you legacyfor providing great customer and doctor service.

I read the note by Dr Biscaro written after the visit. There were several errors made in that note. I noticed this also in the notes about my last visit.

Everything was good

Good

Lisa Jones is one of the best providers in a very long time

Very helpful, polite, and professional

Dr Abbott is a very professional, competent, and caring provider.

All my visits to these clinic are always good and I'm treated always respectfully and expediently

Dr Abbott is always very attentive to my needs and I feel she listens to my concerns.

Dr Biscarro is excellent.

Happy to be connected with provider Lindsey Dye. She was pleasant and kind during my visit.

We have gone to Lisa for years and she is personable, professional, well educated. We have 100% confidence in her, Shes the Best!!!

My recent visit to the URGENT CARE facility what very unpleasant, unproductive and biased. MY CLINIC appointments are exemplary.

I really like Dr Dye she is very considerate I recently have become a bit ill and I had called and took what provider was available as I was trying to avoid urgent care for this visit only because I needed more than just a band aid I needed answers and between the nice dr I seen a few weeks ago and Dr Dye, I believe these two ladies got me going in the right direction with tests and scans! I'm confident in this legacy team!!

The my chart is very poor. I have signed up used 1 time then couldn't get back in. When I reqested to be taken out of that system I was told I could get help with it. It doesn't do any good to get help when it doesn't work. It will not accept my email, dob and phone number. Then when it did accept that it wouldn't accept password that it previously accepted. Its very irritating.

ALL GOOD

Exceptional practitioner, good questions, does his homework, provides visit reports immediately.

No comment at this time

All staff member are always friendly and helpful

I'm so very impressed with B Annis, his knowledge, manner, his sincere commitment and desire to work with me through some very difficult challenges and times. My health coach, a professional, Is likewise impressed with my PCP. I'm very pleased and privileged to be Brice Annis' patient!

Bryce has been a great health care provider these past years and I'm glad to have an established relationship with him and the office.

It took over a month to get an appointment then on the day of my appointment I drove through bad snow to make sure I didn't miss it and they never opened the hospital. I sat there for 6 hours before they opened up. Never got a call or notice of any kind. They couldn't get me in even though they missed my appointment and they scheduled me in for another month away forcing me to go to urgent care and get another $285.00 bill that I was desperately trying to avoid so I can afford to get my daughter braces this year. Once I got to my appointment finally dr brown was great but I found out he's quitting in two months and I'd have to go through this whole mess again to have a doctor to give me care. It's been basically a nightmare but doctor Brown was wonderful himself actually.

Was first visit to New provider..went very well

I was quite pleased with Dr. Brown, Darci and the entire staff at Legacy. Truthfully I was a little worried, because it was my first visit, but I am very satisfied thus far!

Very poor at questions did not have any concern for problems I would have liked a better answer to.

Everyone was knowledgeable, kind, and efficient. Great office.

It was a remarkably easy and efficient visit. My needs were instantly addressed. I was especially impressed that Dr. Peter Brown made an instant referral for a hip X-ray and that the radiologist carried it out immediately and with the greatest efficiency an sensitivity, and that the results came to me by the end of that very day. Remarkable! Thank you all.

He is the most incredible family doctor I've ever encountered. When he walks into the room he wants to know what my concerns are and if I've seen the results of my blood work. We address my concerns, at a very normal pace and in a way that I can actually understand. I can have trouble concentrating for a couple of reasons and have caught him politely pausing at times when I'm having that trouble. I like that he's patient enough to do that. I know he has other people to see. The last part of the exam is when he tells me what is good about the blood work and what might be troubling and offers Solutions and finally asked me what steps I prefer. I really appreciate that I'm included in that final step.

The nurse was atrocious! I honestly thought that she was drunk. She asked me what I came in for, I told her that my perceptions needed refills, I had 2 tell her that 3 times! She got angry with me, she just didn't seem 2 understand what I was saying, she asked me at least 3 times what scrips I wanted to refilled & I told her the same thing every time- I want them all -Wen she asked me AGAIN what I waned filled, exasperated I raised my voice and said All Of Them!Then she's stuck her face into my personal space & started Yelling at me 'if U yell at me I more time I'm leaving & having U kicked out of this hospital!!!I was so dumbfounded it took me a minute 2 get angry about it But I'm still angry now, days later I had a serious burn injury 20 years ago, hospitalized 4 6 months, 5 months of that in the ICU I've been seen by dozens of Dr's & probably close to 3 or 4 hundred nurses, most of them are great, but the bad ones are sooo bad that I refuse to have anything to do with them I almost left the office, but Dr Linsy came in I realize that the nurses union is so strong that she can't be fired, but U shouldn't let her interact with your patients, I garentee I'm not the 1st patient she's been horrid 2And if she ever comes up 2 me again will find another Dr, even though I really like Dr Lindsay she's unexceptable.

I had a bad experience with this provider he gave me cortisone shot he put it in the blood vessel instead the muscle

It was hard to speak to receptionists through the plate glass windows

Quick, professional and to the point.

The survey is the only negative. A few inappropriate questions.

DR. CHU is an excellent doctor.

This was my very first visit to any Legacy Health establishment and these medical professionals. Therefore not all questions were relevant to my visit, I found the staff kind, considerate, helpful, and professional.

ER waxremoval EAR WAX REMOVAL DONE VERY WELLGOOD JOBI CANT COMENT ON TIMEVNG FOR SCHEDUINGAS SNOW ETC AND DOC SICK NOT HIS FAULTWE NEEDBETTER HEALTH COOVERage

The staff was prompt and easy to communicate with. I have zero complaints or recommendations.

Excellent service

How to get there Peter Brown is awesome!

I could not ask for a better provider than Lisa Jones. She is caring and kind on a personal level, while maintaining a professional relationship with myself and my family. My wife and adolescent daughter see her too, and she has been the primary provider for our daughter since just days after she came home from the NICU.I am deeply appreciative of the care we all receive from Legacy Health, and aside from a few issues I have been deeply satisfied with that care as well. Even those issues were eventually addressed to the benefit of all involved.

None

Lisa Jones is always friendly and helpful I appreciate her as my doctor thank you!

My relation ship with Dr Abbout has improved tremendously

Great clinic and great medical staff. Bryce Annis is best doctor I've ever had.

Lisa is one of the best providers there.

Lisa is awesome!

I wish Dr Jones would have listened to my very depressed wife..

I've never had a problem with the provider or the office. I especially like the promptness of the office in responding to me and scheduling appointments.

Great service but glass barrier between office staff/reception need to be modified so patients can hear directions. Patients invariably nearly shouted out their personal information in order to be heard. I don't like to overhear a persons private concerns.

Dr.Jones is the only one I would recommend she listens to me on my medical side, but also what's going on in my life to help me cope with what I'm dealing with in my family to get the medication I needed to cope with my life.. She rocks just wish it was a little bit easier getting a sooner appointment time

The Doctor was very knowledgeable of what should be done for my symptoms.

First visit, very impressed. Wish Pete was staying!

Not certain St Helens clinic is accepting new patients at this time. I feel lucky that I got in with Dr Chu. Never feel rushed, he seems very knowledgeable about all concerns and listens and responds to any questions or concerns.

I feel like my doctor listens to me and is friendly and informative.

I did not have an appointment, but the receptionist kept trying & trying to find someone to help me. She was so very kind & concerned that I felt she went above & beyond for me. Have never experienced such treatment before. I don't know her name, but I hope it's somewhere in the records. She was really exceptional! Actually, all of the caregivers I saw were excellent.

Dr. Jones and her assistant, Nicole were friendly, warm, professional, knowledgeable, and most helpful. Dr. Jones made It a thoroughly pleasant experience. And special thanks to Nicole - the vaccination she gave me did not hurt at all!

I can't seem to stress that I want to a mental health person but I have to be on medication first.

Very good experience

Good

Very professional and personable.

Everyone was great, especially the doctor and nurse.

I feel very comfortable with my doctor and nurse always attentive to my needs

Excellent

She had recommended physical therapy for sciatica, from which l am currently suffering.

Much better care for my medical needs compared to Kaiser.

All experiences during this visit were good, from the clerk checking me in, to my doctor's assistant, to my doctor.

Lisa Jones is the best! Always!

Like most visits, time ifs of the essence, always short on time and feel rushed..segue from that and I feel talked over. But that is in response to lack of time and he has very little time to talk AND listen. So he has to say what he needs to say but leaves not a lot of time for reply or response..again a time issue more than a personality or lack of bedside manner.

She is always attentive and listens well to what you have to say. She is friendly and. Makes you feel at ease in a potentially embarrassing or sensitive situation. She follows up on all the topics discussed during g the exam.

The woman at the desk this time and others were hard to understand, after saying what I didn't hear you she got short

I served this nation in Green . Oath's mean something to me.

Most visits, even with other providers at this clinic, and even during this visit, not all of the information I shared is accurately documented in provider's notes. I will be sending a follow-up message to make sure things are corrected.

Lyndsey Dye is always cheerful and easy to talk to. I enjoy coming in to see her even for a steroid injection. She is very knowledgeable and will check into something if need be and does get back to me in a very short time.

I had an appointment for a plugged earBetween the time I made the appointment and seeing the doctor I got a sore throat. Which I mentioned to receptionist when I arrived. She was ok with that, the nurse told me in the future if I'm sick not to come in. Well what do I do if I'm sick ? Google ???? My primary didn't seem very happy I was sick either. I didn't get much of a suggestion on either my ear or sore throat of what I could do for relief other than what I was already doing at home without a doctor. Thank you very little I guess I did miss an appointment a couple weeks before due my elderly mother being in the hospital late the night before my early morning appointmentSorry

Please call me 503-333-2307

Everyone was very kind.

My visit was great fast and painless..

I am so satisfied with the service and quality that Lisa Jones and staff provide. Very grateful to have her in our little town.

I am so grateful for Dr. Biscaro. We have worked as a team to try and solve some rather serious health conditions. Dr. Biscaro is excellent and I feel fortunate to have him as my primary doctor!

Dr. Abbott always knows what's going on with me. She understands me. She is the best dr. I could ever have!

overall very good

Very good experience. Excellent service, Thanks!

Dr. Dye is an energetic and caring, even fun, person. She is a delight to be around, such a pleasant change from what I have been accustomed to. I look forward to working with her in the future.

As a new patient, it was about an 8 week wait to get an appointment

It was all good and within reason

I was feeling a little down when I first went in but after my visit my mental status was very much improved with all the positive vibes and care I was given. Thank you and Merry Christmas to all.

I'm hoping the antibiotics will help me. The shot she gave me did help my headache yesterday but is hurting again today. Hopefully the antibiotics will work soon

Dr Biscaro is efficient but carrying. I'm very pleased with his attention to detail and his gentle manner.

Was very good visit

I e always had good visits at Legacy St. Helens. The people are great.

Dr. Chu is very wonderful to have as my Dr. His entire team & staff do a great job all the time

Was a very good visit. Learned a lot of Information about my present condition

Always friendly and courtiest

Provider took time, listened and ordered bloodwork needed; also ordered a needed medication.

Listens to what I need

I have always had good experiences at legacy st Helen's and Lisa Jones is the best care provider I have ever had

Dr is always extremely courteous and helpful. Very attentive to me and my overall wellbeing

I would love to have Dr. Sicard as my provider again. He is the BEST and I can always trust him!

Was treated very respectful and listened to as well.

N/a

Dr Dye always takes the time needed to hear my concerns and address any medical issues I have with the upmost care. She's the best!

First time appointment with Dr. Chu. Recommended by a family friend. Very understanding to my medical needs. Ordered labs that my last provider should have been doing every 3 months for my condition (but previous provider hasn't for over 9 months - Providence). Listened to my specific needs and concerns.

I have never had another provider that takes their time and really listens to me. She made sure we discussed all my concerns before I left.

We love our new doc. She is great with my daughter.

Dr. Abbott is so thorough and very caring of her patients

We are very happy with Bryce Annis. He is an excellent provider.

Very helpful and polite staff and the NP was very knowledgeable.

Dr Biscaro is very thorough, listens to my concerns and answers all questions that I have. During exams he explains what he's doing and asks permission before touching me.

Excellent, very professional care, overall good experience.

Dr. Chu was on time, listened to all my concerns, and answered all my questions.

The staff and Dr. Chu are always great. I have no complaints.

I appreciated the friendly customer service and Dr. Brown was easy to talk to and was attentive to my questions. Dr.Brown is very personable which helped me be more at ease . Since it had been a few years since I had seen a doctor.