Questions or concerns?

Below are ways to contact us.

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We value your feedback

For timely response, please speak with members of your healthcare team first. They often can quickly resolve many issues for you. 
  

We hope your patient visit met your expectations 

If you have any concerns about patient care and/or safety that could not be resolved, please let us know. Your feedback is important to us.

To share your feedback, please use the contact information below, or feel free to submit through the patient relations feedback form.

For patient care or safety issues

Call 503-415-5877

For billing and payment issues

Contact billing

For parking issues

Call 503-280-0335

For medical records issues

Call 503-413-2762

For discrimination
or privacy issues

Call 1-800-820-7478

If your concerns cannot be resolved, you may also contact the following

Oregon Health Authority

Mail to: 

Health Facility Licensing and Certification Program
800 NE Oregon Street, Suite 465
Portland, OR 97232

Phone971-673-0540
Fax: 971-673-0556 
Email: mailbox.hclc@state.or.us
 

Washington State Department of Health

Mail to: 

Washington State Department of Health
Health Systems Quality Assurance
Complaint Intake
PO Box 47857
Olympia, WA 98504-7857

Phone: 360-236-4700
Fax: 360-236-2626

Email
HSQAComplaintIntake@doh.wa.gov

The Joint Commission

Mail to:

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Phone1-800-994-6610

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