Legacy Medical Group–St. Helens

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Patient Rating: 4.9 Read all reviews
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Providers

Services

  • Diabetes care - Some providers at our clinic are recognized by the National Committee for Quality Assurance (NCQA) and the American Diabetes Association (ADA) for providing quality care to their patients with diabetes.
  • Legacy Laboratory St. Helens 
  • Mammography
  • Pediatrics
  • Urgent Care St. Helens
  • X-ray services

 

    Visiting Us 

    Parking

    Parking on site within parking lot

     

    About

    Welcome to Legacy Health's primary care clinics, the first step to better health. Our clinics are certified patient-centered medical homes. A medical home clinic means that you and your family are at the center of our care, surrounded by a team that consists of your primary care provider, nurse, medical assistant, social worker, counselor and clerical staff. This team is focused on your health needs.

    Being in a patient-centered medical home means that your care team knows your health history, listens to your concerns, and coordinates care with other specialists and health providers. We care for you when you are sick, but, more importantly, we work with you to keep you well.

    Please read this before making an appointment

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    Patient Comments

    Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings

    4.9 out of 5 (967 Ratings, 309 Comments)
    Nov 17, 2024

    Dr. Was late getting to me, but explained she was on the phone with a patient that needed help. I appreciated the explanation because at other times and other doctors they came in late and said nothing about it. Dr. Abbott respected my time and was very courteous.


    Nov 12, 2024

    I am very happy about Legacy


    Nov 11, 2024

    R Biscaro describes things in terms that can be understood by a layman. He provides printed copies of test results & visit comments. Both things appreciated.


    Nov 09, 2024

    I have gone to clinic for 9 years. Excellent service!


    Nov 08, 2024

    Good


    Nov 07, 2024

    I appreciate you have a real M.D. Dr. Sicard was very professional and effecient.


    Nov 07, 2024

    He has worked with me for the last two years on losing weight and exercise. He has gotten me all the referrals I needed to make me satisfied on my health issues. He is very understanding of my family health issues and is doing everything possible to make me get the help I need. Thanks for all the support you have provided for me.


    Nov 03, 2024

    Dr Abbott is a dream! Wonderful care, wonderful manner, thoughtful thorough knowledge!


    Nov 03, 2024

    Dr Biscarro is the best doctor I've ever had.


    Nov 02, 2024

    Lisa is the best doctor and human I've ever met and she's incredibly comfortable and easy to talk to and understands that I need more clarification and notes to follow and she always follows that. I appreciate her so much and she's very adoring and amazing to work with no matter how many times I have to bother her and the nurses by calling them.


    Nov 01, 2024

    I can only say that I had a very successful visit With my health provider, I feel I was listened to and taking care of very well. Thank you.


    Nov 01, 2024

    Good


    Oct 31, 2024

    Dr Abbott is the best !


    Oct 28, 2024

    As usual, Dr Abbott has provided informative care that takes into consideration all my circumstances and needs. She is the best health care provider I have had in my almost 68 years.


    Oct 27, 2024

    Outstanding


    Oct 27, 2024

    My experience has always been good with the staff and provider!!


    Oct 19, 2024

    Dr. Chu & his staff are Outstanding!.


    Oct 16, 2024

    Highly Appreciate Legacy!


    Oct 15, 2024

    Caroline takes time to answer questions and explain impact of meds-appreciate her straightforwardness.


    Oct 13, 2024

    My physician was helpful in options for my condition.


    Oct 09, 2024

    I would like to have him as my PCP please


    Oct 08, 2024

    All good


    Oct 08, 2024

    All good


    Oct 05, 2024

    All health questions and concerns addressed


    Oct 04, 2024

    Everything was fine.


    Oct 04, 2024

    It was great advice and helpful


    Oct 03, 2024

    Courteous, thorough. Seemed like it wasn't her fault that my records needed to be updated. Seemed like there was an emergency delaying my appointment.


    Oct 03, 2024

    Dr Abbot is always very attentive to my needs and my treatments.


    Oct 02, 2024

    Great bedside manner, knowledgeable , makes you feel calm. He has a great demeanor and well spoken. He doesn't hesitate when he is responding . Confident in his response . I would see either of the doctors I have seen lately. Keep him on staff he is great and made me feel comfortable with him .


    Sep 29, 2024

    Always good experiences


    Sep 28, 2024

    First provider I've ever had that I felt safe enough to discuss my concerns with, and every concern I've ever had he has either addressed or referred me to someone who could. He never makes me feel like my concerns are stupid and always listens to me thoughtfully. Best provider of all time.


    Sep 28, 2024

    Lisa jones is a great dr..She always listens to me when I talk


    Sep 24, 2024

    I wouldn't mind having her as primary care dr.


    Sep 22, 2024

    Caroline was wonderful. My visit was quite personal and urgent. She listened to all my concerns and worked diligently to come up with possible solutions in a timely manner due to me travellings. I really appreciate feeling heard. I would recommend her over my current provider.


    Sep 20, 2024

    Excellent treatment, advice, and follow up regarding my foot injury.


    Sep 18, 2024

    My Dr and others I have seen have always been super nice and very helpful. Hope they never retire as long as they remain my Dr..


    Sep 18, 2024

    Dr. Roxanna Abbott is the best! Office staff is wonderful.


    Sep 17, 2024

    This was my first time with Lisa. I think she did an excellent job of reviewing all of my history. Look forward to working with her.


    Sep 17, 2024

    All was good


    Sep 17, 2024

    Dr. Abbott is an excellent provider of health care and is very conscientious and aware of my health issues and concerns.


    Sep 11, 2024

    We were welcomed with respect and did not have any issues talking too anyone and we got too see are doctor pretty fast


    Sep 10, 2024

    My provider was excellent. She up dated all of my Diabetic imformation. I got a new & better long term insulin. It seems to be working very well! I already feel better! She had my eyes tested to make sure they dont have diabetis in my eyes. I am having problems with Lumber area on back from a low Diabetis fall. Dr. Was quick to reconize area that was hurt! I was sent to get X-Rays. I also got blood tests ordered for A1C, liver, Choelesterol, and many tests from blood drawal! Doctor took execellent care of me!


    Sep 07, 2024

    The appointment felt very rushed. I didn't feel my basic health needs were addressed.. I had specific concerns that were addressed very satisfactorily. I felt he was not interested in anything else. I read his note in which he did discuss many of my problems, but they were not addressed during this visit.


    Sep 06, 2024

    She really spent time to figure out the problem. Did not rush the discussion of various reasons for the symptoms. Might have solved the problem, will wait and see.


    Sep 05, 2024

    He is a very caring n knowledgeable doctor! The best I've had the whole time I've been going to Legacy! I would highly recommend him! He explains things so you understand what he is saying! He is an amazing doctor! I hope he does not leave!!!!!! In fact he deserves a raise! Very knowledgeable n explains everything in layman terms! I am very lucky to have him!!!!!!!


    Sep 03, 2024

    Great as usual.


    Aug 31, 2024

    I've been in between PCPs for some time. I can finally say I like the one I have! Bedside manner is great, we shared laughs. Not alot of doctors are like that anymore.


    Aug 29, 2024

    Great visit!


    Aug 29, 2024

    I have always been treated with kindness.


    Aug 28, 2024

    All good, I really like my Dr. He's friendly and very easy to talk to, he answers my questions thoroughly and makes it easy to understand. Seems very concerned about my health. A real nice guy.


    Aug 28, 2024

    I have always received excellent care from Dr Abbott


    Aug 24, 2024

    They said I would get results from my knee x-rays that afternoon, but never did and the next day, still nothing!


    Aug 24, 2024

    Dr Brice has always been considerate kind and concerned about my health.


    Aug 08, 2024

    Biscaro LISTENS very well and understands me .made my life so much easier I thank you for the confidence !


    Aug 06, 2024

    Good


    Aug 05, 2024

    Dr. Chu is knowledgeable, calm, funny, and caring. He is one of the best doctors I have had in my whole life, and I trust him.


    Aug 04, 2024

    Everyone was very friendly and helpful


    Aug 01, 2024

    All good experiences so I would recommend provider & office staff very highly!


    Jul 30, 2024

    Receptionists went above and beyond with making both kids happy and providing stickers and explaining decorations at their work stations. So patient.


    Jul 29, 2024

    Not being seen sooner was not the fault of anyone. This is a busy office.And providers can only see so many people at time.


    Jul 29, 2024

    Hes an amazing doctor and have recommended him to friends and family. He explains things clearly and he seems like he actually cares about his patients. My husband also sees him and he feels the same way. We honestly feel blessed we've found such a great doctor.


    Jul 28, 2024

    I had a great visit!


    Jul 27, 2024

    My doctor is fantastic. Dr. Biscaro. Great care.


    Jul 25, 2024

    I've been going here 5 years but now I've moved and this was my last visit I hope I can find the next group as awesome as this staff and especially Lisa Jones PA !


    Jul 20, 2024

    I feel I was lucky to get a same day appt.


    Jul 18, 2024

    Friendly, professional, knowledgable, compassionate, practical


    Jul 17, 2024

    Very good


    Jul 17, 2024

    Problematic with regard to referrals and the response from them


    Jul 17, 2024

    I was concerned about a gentleman on oxygen breathing heavily and leaning over something to rest as he was leaving the office. I voiced it to the MA who knew him and showed no concern.


    Jul 16, 2024

    She had help me in the past with my hand in the past. Very helpful and her nurse was too.


    Jul 14, 2024

    It was a good app.


    Jul 14, 2024

    Still waiting for the official ultrasound results.


    Jul 12, 2024

    A call sooner that you have appointment


    Jul 10, 2024

    Was very pleased with the doctor I saw. I even told him how satisfied I was with his care and knowledge.


    Jul 10, 2024

    My regular primary care Dr was not available. I am very pleased with my visit with Dr. Discard. He was very friendly and our going and listened to all my concerns.


    Jul 09, 2024

    Dr. Sicard was so wonderful! I would see him again and hope to see him in the future


    Jul 08, 2024

    I am unhappy that I cannot have Dr Sicard as my primary care doctor. He spent time listening to my concerns, asked questions, and made me he wasn't just rushing through the appointment. That is the level of service Legacy, or any other health care provider, needs to provide. My primary care doctors/PAs are constantly changing/moving on from the Legacy Clinic I am associated with. I don't feel I have a partner in my health care with the constant changes. Ability to reach the office to schedule appointments is getting much better. There were times in the past that I had to call back several times just to get an answer on the phone. This was very frustrating. I like the direction Legacy is going with response times.


    Jul 07, 2024

    Have always had excellent results from St. Helens Legacy.


    Jul 06, 2024

    Dr Biscaro is the best primary I have ever had!


    Jul 04, 2024

    Takes the time to listen and very patiently helps when you don't understand things or have hearing problems,


    Jul 02, 2024

    I love my doctor and he's the only one I want. Listens to me and we have a great doctor/patient relationship.


    Jun 30, 2024

    I receive very good care from Dr Abbot and her team.


    Jun 29, 2024

    We were very impressed with her, bedside manner great. Very knowledgeable.


    Jun 29, 2024

    I appreciate Dr Abbott and how busy she is. But she always gives you your time and I don't feel rushed.


    Jun 27, 2024

    Dr.Jones is very caring,knowledgeable, and respectful.


    Jun 27, 2024

    He was very polite and spoke clearly about my healthcare! He explained about my shingles. I feel he cares about his patients.


    Jun 27, 2024

    From scheduler to doctor everyone listens and acts like they care about me and what I want/need. Those questions about gender and race are ridiculous. This is St Helens and also people are trained how to deal with these groups.


    Jun 27, 2024

    Dr. Chu and his associated minions, MAs, PAs, nurses, etc do a fine job. It has taken awhile to get my past medical history (pre-Legacy) integrated in the system, and so there's been a bit of confusion at times about things like vaccination currency, past treatments, and the need for completion of one assessment or another. The electronic communication process has gotten better over the two+ years I've been here, but much of it still remains less than good, and much of the system initiated communication and auto-generated responses are 'autistic' to put it gently.


    Jun 26, 2024

    I really want Lisa Jones to remain the person I see for my health care. She is the best as far as I am concerned.


    Jun 26, 2024

    II don't buy into the DEI


    Jun 26, 2024

    Bryce Annis is an excellent provider. Staff is friendly and efficient. Lab is easily accessible.


    Jun 25, 2024

    No comment thank you


    Jun 25, 2024

    I should have gone straight to specialist. Still waiting for return call for some future appointment with specialist.


    Jun 25, 2024

    The provider is skilled with knowledge of my medical history and what I need to keep healthy


    Jun 24, 2024

    I am in healthcare myself. I came in this day with my concerns. I was not tested for covid, flu or had a chest X-ray offered. He was in the room with me for a total of 5 mins (although his charting stated 35 mins). I later returned to Urgent Care on the weekend after for treatment in which that provider was amazing!!!!


    Jun 20, 2024

    I came to Lisa Jones because of the care she has given my friends and I'm so happy to have her.


    Jun 19, 2024

    Lisa Jones and the staff are the reason I stay with Legacy.


    Jun 18, 2024

    Dr seemed to.be overloaded and/or not interested in my problems. Quick in and out of room with only a brief check of my heart and lungs.


    Jun 18, 2024

    ALWAYS great, and thorough


    Jun 18, 2024

    Not enough time.


    Jun 17, 2024

    Dr. Biscaro is a very good doctor and I'm very glad he is my primary care physician. He always explains issues, listens and is caring. And writes notes about our appt to give me at the end of each appt. This is sadly rare with doctors ~~ and again I am glad that he is my doctor.


    Jun 15, 2024

    Very good prognosis but no culture done


    Jun 15, 2024

    Dr Abbott listened to me and wrote orders for lab tests that would benefit me. Dr Abbott is the only dr that actually listened to me and is very knowledgeable about ways to better my health! Thank you dr Abbott


    Jun 15, 2024

    They couldn't have done anything more to make this visit better. It was exactly what I needed and wanted. Thank you


    Jun 14, 2024

    I like my Dr. From the start. Always explain things. Always ask if I have any questions. Always answers questions where I can understand them. Dr. B is always respectful and has always been interested in all my concerns.


    Jun 13, 2024

    Dr. Chu must be popular. It is a while before he has availability, but getting on the wait list has consistently got me in earlier.


    Jun 12, 2024

    I had a previous provider about 3 years ago. I always felt that I was training that doctor on how to be a doctor. Lisa Jones is a wonderful, caring doctor who listens, asks questions and treats people as if they were a friend or relative. I appreciate how she can multi task while tending to my needs or exam.


    Jun 12, 2024

    Everything was very good.


    Jun 11, 2024

    I've never had any bad experiences


    Jun 11, 2024

    Excellent


    Jun 09, 2024

    Dr Chu never touched me, never listened to my heart, lungs, took my pulse, doesn't seem hands on though he does make clear what he is saying.


    Jun 09, 2024

    Diagnosed with a possible allergic reaction, but ended up actually having "fifth disease". Had to call back shortly after leaving doctors office, after taking with the school secretary.


    Jun 07, 2024

    I have recommended my provider. Have nothing but great things to say about her


    Jun 07, 2024

    Dr, is excellent and down to earth. I am grateful to have him as a professional also the lab staff is awesome, the phlebotomist is amazing excellent sticks on my small veins. She makes it look easy, forgetting her name , the redhead. They need some real acknowledgement


    Jun 07, 2024

    I have always had an excellent visit Whenever I I have visited to Hospital!


    Jun 07, 2024

    Dr. Carwood, was very helpful and concerned with my health. I was very sick at that time and she helped me to really feel taken care of.


    Jun 06, 2024

    Excellent medical care; very professional, knowledgeable, and personable.


    Jun 06, 2024

    Good but takes to long to get a appointment?


    Jun 06, 2024

    Good experiences


    Jun 06, 2024

    Good


    Jun 06, 2024

    I love the myhealth email. My provider and office are extremely responsive


    Jun 06, 2024

    Usually good experience and recommendations


    Jun 06, 2024

    Excellent at all times


    Jun 06, 2024

    My visit to the clinic, was good.. Dr Sirgard use to be my primary care Dr, so it was great to see him again...


    Jun 06, 2024

    Doctors schedules make it difficult to get timely appointment


    Jun 06, 2024

    Saddened that there are not enough clinicians available so my husband and son can receive care at this clinic.


    Jun 05, 2024

    Provider is courteous and totally involved. She is up to date on any of my issues , laughs a lotI respect and like her very much.


    Jun 04, 2024

    Had previously contacted provider to see if labs scheduled at OHSU were sufficient to satisfy reqs of provider. Front desk replied in affirmative. Provider retracted approval at visit.


    Jun 04, 2024

    Everything went just fine


    Jun 04, 2024

    Ease of registration is excellent when your computers are working properly. Couldn't preregister and had paperwork to fill out when I got there. Ugh!. We are new this last year to your system. We have been very satisfied and impressed with your whole operation. Thanks for such great service!


    Jun 04, 2024

    He is always great. He explained things very clearly and answers any questions I might have.


    Jun 04, 2024

    Provider was very generous with her time and listened to me very well. My disagreement with with test results and conclusions. That I absolutely do not agree with. Nor do I agree with the company that provided the test. I understand that Providers are given a finite time to take care of patient needs but I feel like testing company was not exactly truthful in information provided to Provider. I am the last one one the totem here and I am still pretty upset.


    May 30, 2024

    New to area, I am satisfied with the care provided by the clinic


    May 27, 2024

    No bad experiences.


    May 26, 2024

    The care team staff needs more training on how to handle situations as mine that came up. Instead they treated me as if im a addict Instead of a human on meds for a legitimate reason. Their treatment of my case caused me to go without my meds for 2 weeks!


    May 25, 2024

    Always friendly


    May 25, 2024

    Dr. Biscaro is an asset to Legacy clinic! He is professional, thorough, kind, caring, and understanding.


    May 25, 2024

    Dr. Boscaro is the first Dr who took the time to listen n then set blood test n referrals for my condition! I think he is a very good doctor!!!! I hope he stays at Legacy as so many professionals have left this facility!!!! He is an amazing doctor n I feel very lucky to have him!!!!!


    May 24, 2024

    I have been waiting months for my appointment. Dr.Chu was wonderful! I was so excited to read my list to him of all my issues. One by one he and I went thru them and discussed a plan of action. I really think he's going to help me have a better quality of life.


    May 24, 2024

    Happy to have met Dr. Abbot, who is very professional and courteous. One of the best providers I have ever met.


    May 24, 2024

    We clicked immediately. He was attentive to my needs and a very good listener. He actually read my chart and was familiar with my history. Very impressive! Glad Brice is my provider.


    May 23, 2024

    New Dr. Dud fine and like him.


    May 23, 2024

    I've been seeing lisa Jones for 15 or so years, she was my mom's doctor as well and just recently referred my sister to her..she's the best and she truly cares about the people she sees..wouldn't want anyone else


    May 22, 2024

    I feel very fortunate to now have Doctor Abbott as my primary doctor. She was everything wonderful that others I know who appreciate her have said she is. She was very attentive, kind and smart, and I got the impression that she would energetically work at getting to the root cause of any health problem that may arise.


    May 22, 2024

    Dr Abbott is the best Dr I have ever had at this clinic. She can never leave !!!


    May 21, 2024

    Very good


    May 21, 2024

    I liked him well enough and he addressed my issues professionally. I just have never dealt with him other than that day so wouldn't immediately recommend him until I knew more about him. He was very professional


    May 21, 2024

    The clerks at check in are warm, friendly and treat me like family. Outstanding group of people. The MA does too. My wife and I have moved around a lot and have been in many clinics, including Stanford in Palo Alto.This has been the absolute best!


    May 20, 2024

    Dr. Annis and the entire staff at the Legacy Clinic in St. Helens provided me with the best health care experience possible. They are all courteous and professional. Dr. Annis is the best provider that I have ever had. I'm extremely pleased with him and the entire staff.


    May 20, 2024

    Provider was for med checks only and I was expecting and new Dr provider, like Dr. Lisa Jones or Dr. Choo. I need a permanent provider who will be there when needed, not just a med check person! Kind of disappointing.


    May 20, 2024

    I have no current complaints with my care. I am as always very grateful for the care I receive from Legacy Healthcare. Lisa Jones has been an excellent primary care physician to myself and my entire family for many years now. Scheduling a visit is getting more difficult as the population grows out here, and it's gotten considerably worse over the last couple of years. The number of providers working in this St Helens clinic is insufficient for the growing population. This is the only thing I see that could use improvement. As always, thank you very much for the quality of care I and my family receive from you.


    May 19, 2024

    Doctor was scheduled out for 3 months when I called to make an appointment for an annual physical. This seems excessive to me.


    May 18, 2024

    Workers were very friendly and carein


    May 17, 2024

    She never listens I go in about migraine and come home with blood pressure meds. I need something for a migraine and don't tell me it's for both I want something for my migraines now.


    May 16, 2024

    She listened


    May 16, 2024

    Everyone was pretty great even tho I was about 8 minutes late due to traffic after I got off work


    May 15, 2024

    I always receive excellent care and service from my Primary Care Provider and staff. Including courteous care from the front office staff.


    May 15, 2024

    No bad experience


    May 14, 2024

    You need more Doctors, he needs some one to keep minutes of the visit


    May 14, 2024

    So happy with dr. Abbott! A very through dr. And takes her time with you.


    May 14, 2024

    I couldn't be more satisfied with my healthcare.


    May 14, 2024

    Great staff and doctors


    May 12, 2024

    Staff was letting the phone ring, they were chatting about there lunch plans, doctor did even look at my foot just referred me to a specialist, poor service, waste of my time I have a good recording of the visit, I'm thinking of sharing it on social media!!


    May 08, 2024

    A rating place.


    May 08, 2024

    Dr Picard was very attentive and kind


    Apr 09, 2024

    We were referred to Dr Dye. Waited 3 months to be able to see her just to be told at the end of the appt she is leaving. Just want to find a good Dr to continue care with instead of having to see different Dr all the time.


    Apr 08, 2024

    Everything about this clinic has been so far so good The only frustrating part was getting a new patient appointment which took longer than 90 days


    Apr 07, 2024

    Dr Bryce D Annis went above and beyond in his willingness to listen and assess my health concerns and work out a treatment


    Apr 03, 2024

    Sorry to hear she is leaving at the end of the month.


    Apr 03, 2024

    Note: I checked in online the day before my appointment confirming where I lived. When I arrived for my appointment, the person at the desk asked me if I still lived at that address. It seems silly to ask if I moved overnight (why do online check-in if the same questions are going to be asked). One should only need to ascertain the patient's identity.


    Apr 03, 2024

    Dr Chu knows my health strengths and weaknesses and adjusts my meds as a result. Because of him, my blood work has improved more than I ever thought it could. Cholesterol down, A1C down, etc.


    Apr 01, 2024

    It could not have been any better.


    Mar 30, 2024

    This is my first time. I was treated very kindly. I should have made a list of things I wanted to discuss with care giver. She was very kind


    Mar 29, 2024

    Dr Chu is the best.


    Mar 29, 2024

    None, he was very good and professional.


    Mar 29, 2024

    Peter Brown is GREAT! I am sorry that he is leaving your clinic in May.


    Mar 28, 2024

    I always appreciate the time and attention I receive with Lisa Jones. She listens and doesn't make you feel rushed.


    Mar 28, 2024

    Dr Chu and his staff are great and easy to talk to


    Mar 27, 2024

    Very comfortable with the way he listens and responds.


    Mar 27, 2024

    Except for no one answering g the phone or returning calls, I love Legacy and the majority of their staff


    Mar 27, 2024

    The team here is great and always very nice from front desk to end of visit. Would not want to ever go to anyone or place.


    Mar 26, 2024

    I felt heard and not judged. In the past, I have lost trust in doctors because of judgment I received. This time is was different and I am very happy with my visit.


    Mar 26, 2024

    Caring and compassion has always been shown to me during every one of my visits. I can't sing enough praise for my clinician Lisa Jones. She is absolutely wonderful!


    Mar 23, 2024

    Extremely helpful and careing


    Mar 21, 2024

    Dr Chu always takes the time to explain what he thinks we need to do to address my healthcare needs. And he likes input from me to insure I understand the direction we are aiming for. He also communicates with my neurologist to make sure any meds prescribed to me are compatible with my anti-seizure meds and stays on course with her healthcare plans. Very caring and puts me at ease knowing that I have a team looking out for the best possible comfort level considering my high maintenance needs. Looking forward to the future and sleep better knowing Dr Chu and the whole team at Legacy St Helens has my back.


    Mar 21, 2024

    Great


    Mar 20, 2024

    Excellent care. Keep up the good work.


    Mar 20, 2024

    I just hope Legacy and aregence negotiate a contract.! It will be disastrous if they don't.


    Mar 20, 2024

    I am very happy with the ability to see Dr Brown so quickly and his care and ability to treat and explain my illness. Thank you


    Mar 20, 2024

    The facility location is wonderful and the staff and my doctor provide great service and show care for me individually.


    Mar 19, 2024

    I saw Peter Brown for a fractured foot. He did listen to me, I did not feel rushed. My only thought after leaving was, that he did not really examine or touch my foot, to possibly feel for a fracture. Referred me to x-ray right away, and I got in immediately. Maybe it was unnecessary to physically examine my foot, but that's what I was expecting. I did like Dr. Brown, however.


    Mar 19, 2024

    I have had nothing but good experiences with Legacy until recently, as Legacy and Bluecross havent came to an agreement. This is very frustrating for us as patients since we have no idea what is going on until the day of. There is no way that Legacy has the capacity to service all their patients who has bluecross within the 1 business day we will have (4/1) any services in-network and paid. It is quite wrong and does defer me from using Legacy even if the bluecross agreement comes to a conclusion.


    Mar 19, 2024

    I stay with Legacy because of the friendliness and compentency of the whole team, especially Lisa Jones.


    Mar 19, 2024

    I always feel so good about the appointment when I leave. The whole experience is usually a very relaxing event because I have truly felt cared for.


    Mar 19, 2024

    So glad this clinic is in the community. Being a rural setting it was somewhat of a Healthcare desert before the clinic was built. The staff is friendly, kind and efficient. Thank you!


    Mar 16, 2024

    I heard a baby crying next door so I wasn't surprised that I had to wait a couple minutes extra but that's not a problem for me. The Doctor took as much time as I needed. I've had surgery and a new diagnosis in the last couple of months through OHSU and he already knew all about it.


    Mar 16, 2024

    Great doctor


    Mar 15, 2024

    My father is 93 and has advanced dementia. He insists on seeing a doctor quite frequently, and somehow, they have always been able to accommodate him.


    Mar 15, 2024

    She was very friendly


    Mar 15, 2024

    The whole experience was great, the front office is amazing,and so very friendly and goes above and beyond to try to help! My only complaint is the wait time between appointments, maybe you need more providers cause they are booking months out for a follow up, and trying to get an appointment within a week or two isn't happening! Otherwise I would give a 10/10


    Mar 14, 2024

    Please finish negotiations with Bluecross Blue shield! I don't want to change clinics! I really like our clinic, doctors, nurses and GoodSam hospital !


    Mar 14, 2024

    Nothing but good experienced every visit.


    Mar 14, 2024

    I came in with a bad dog bite and urgent care was not yet open. They gave me an appointment and fit me in way before the stated time. The receptionist was kind and caring. The nurses and technicians that assisted me were gentle and thorough. They took very good care of me and went out of their way to put me at ease. I felt very fortunate to be able to go to your facility for care. I feel everyone I dealt with should be commended.


    Mar 14, 2024

    My experiences have been as expected. Usually people have to go to a doctor where their insurance covers...Legacy Medical Group is good!


    Mar 14, 2024

    She listens to my words and we talk about what is going on. We map a course together, not just her telling me what to do.


    Mar 14, 2024

    None


    Mar 13, 2024

    I love Dr. Bascaro and the staff is great.


    Mar 13, 2024

    If it is possible, I would like to have Caroline Carwood as my primary care practionary.


    Mar 13, 2024

    I tore a bicep muscle, ruptured a tendon. The provider was more interested in physical therapy than getting imaging. I had an MRI a couple of months ago and was referred for neuro surgery, Legacy gave me the run around trying to schedule an appointment to get to a neurologist. How sad is your organization when a disabled veteran actually opts out of community care and requests going back to the VA system?


    Mar 12, 2024

    Dr. Chu is my primary care doctor and I love him! He is always very caring and listens to what I have to say about whatever may be going on with me at the time. He is very genuine and takes care of all of my healthcare needs. He's the absolute best!!


    Mar 12, 2024

    The email sent confirmation of my appointment had a 'Check in' tab which I used. After waiting for 15 minutes I checked with the receptionist and found that the tab didn't work!


    Mar 12, 2024

    Had to wait for a bit to check in. The MA was not very friendly


    Mar 11, 2024

    Privacy concern in waiting area. Receptionist came out into waiting area to talk about whether or not my insurance would cover the visit. I thought this could have been handled differently.


    Mar 11, 2024

    I highly recommend Lisa Jones and this clinic to family and friends. They offer a caring and comfortable experience.


    Mar 09, 2024

    This experience was very worthwhile. I had my granddaughter who is a nurse accompany me. I feel Dr. Abbott was very attentive and aware of my medical problems and has taken positive steps to assist in remedying my medical needs. I give her a big thumbs up!!


    Mar 09, 2024

    It was a very good experience. I will be back for sure. Thank you legacyfor providing great customer and doctor service.


    Mar 09, 2024

    I read the note by Dr Biscaro written after the visit. There were several errors made in that note. I noticed this also in the notes about my last visit.


    Mar 09, 2024

    Everything was good


    Mar 07, 2024

    Good


    Mar 05, 2024

    Lisa Jones is one of the best providers in a very long time


    Mar 05, 2024

    Very helpful, polite, and professional


    Mar 02, 2024

    Dr Abbott is a very professional, competent, and caring provider.


    Mar 01, 2024

    All my visits to these clinic are always good and I'm treated always respectfully and expediently


    Feb 29, 2024

    Dr Abbott is always very attentive to my needs and I feel she listens to my concerns.


    Feb 28, 2024

    Dr Biscarro is excellent.


    Feb 28, 2024

    My recent visit to the URGENT CARE facility what very unpleasant, unproductive and biased. MY CLINIC appointments are exemplary.


    Feb 28, 2024

    I really like Dr Dye she is very considerate I recently have become a bit ill and I had called and took what provider was available as I was trying to avoid urgent care for this visit only because I needed more than just a band aid I needed answers and between the nice dr I seen a few weeks ago and Dr Dye, I believe these two ladies got me going in the right direction with tests and scans! I'm confident in this legacy team!!


    Feb 24, 2024

    The my chart is very poor. I have signed up used 1 time then couldn't get back in. When I reqested to be taken out of that system I was told I could get help with it. It doesn't do any good to get help when it doesn't work. It will not accept my email, dob and phone number. Then when it did accept that it wouldn't accept password that it previously accepted. Its very irritating.


    Feb 23, 2024

    ALL GOOD


    Feb 22, 2024

    Exceptional practitioner, good questions, does his homework, provides visit reports immediately.


    Feb 20, 2024

    No comment at this time


    Feb 20, 2024

    All staff member are always friendly and helpful


    Feb 19, 2024

    I'm so very impressed with B Annis, his knowledge, manner, his sincere commitment and desire to work with me through some very difficult challenges and times. My health coach, a professional, Is likewise impressed with my PCP. I'm very pleased and privileged to be Brice Annis' patient!


    Feb 18, 2024

    It took over a month to get an appointment then on the day of my appointment I drove through bad snow to make sure I didn't miss it and they never opened the hospital. I sat there for 6 hours before they opened up. Never got a call or notice of any kind. They couldn't get me in even though they missed my appointment and they scheduled me in for another month away forcing me to go to urgent care and get another $285.00 bill that I was desperately trying to avoid so I can afford to get my daughter braces this year. Once I got to my appointment finally dr brown was great but I found out he's quitting in two months and I'd have to go through this whole mess again to have a doctor to give me care. It's been basically a nightmare but doctor Brown was wonderful himself actually.


    Feb 17, 2024

    Was first visit to New provider..went very well


    Feb 16, 2024

    Very poor at questions did not have any concern for problems I would have liked a better answer to.


    Feb 15, 2024

    Everyone was knowledgeable, kind, and efficient. Great office.


    Feb 15, 2024

    It was a remarkably easy and efficient visit. My needs were instantly addressed. I was especially impressed that Dr. Peter Brown made an instant referral for a hip X-ray and that the radiologist carried it out immediately and with the greatest efficiency an sensitivity, and that the results came to me by the end of that very day. Remarkable! Thank you all.


    Feb 15, 2024

    He is the most incredible family doctor I've ever encountered. When he walks into the room he wants to know what my concerns are and if I've seen the results of my blood work. We address my concerns, at a very normal pace and in a way that I can actually understand. I can have trouble concentrating for a couple of reasons and have caught him politely pausing at times when I'm having that trouble. I like that he's patient enough to do that. I know he has other people to see. The last part of the exam is when he tells me what is good about the blood work and what might be troubling and offers Solutions and finally asked me what steps I prefer. I really appreciate that I'm included in that final step.


    Feb 14, 2024

    It was hard to speak to receptionists through the plate glass windows


    Feb 14, 2024

    Quick, professional and to the point.


    Feb 14, 2024

    The survey is the only negative. A few inappropriate questions.


    Feb 12, 2024

    DR. CHU is an excellent doctor.


    Feb 10, 2024

    This was my very first visit to any Legacy Health establishment and these medical professionals. Therefore not all questions were relevant to my visit, I found the staff kind, considerate, helpful, and professional.


    Feb 10, 2024

    ER waxremoval EAR WAX REMOVAL DONE VERY WELLGOOD JOBI CANT COMENT ON TIMEVNG FOR SCHEDUINGAS SNOW ETC AND DOC SICK NOT HIS FAULTWE NEEDBETTER HEALTH COOVERage


    Feb 10, 2024

    The staff was prompt and easy to communicate with. I have zero complaints or recommendations.


    Feb 09, 2024

    Excellent service


    Feb 08, 2024

    How to get there Peter Brown is awesome!


    Feb 08, 2024

    I could not ask for a better provider than Lisa Jones. She is caring and kind on a personal level, while maintaining a professional relationship with myself and my family. My wife and adolescent daughter see her too, and she has been the primary provider for our daughter since just days after she came home from the NICU.I am deeply appreciative of the care we all receive from Legacy Health, and aside from a few issues I have been deeply satisfied with that care as well. Even those issues were eventually addressed to the benefit of all involved.


    Feb 08, 2024

    None


    Feb 07, 2024

    Lisa Jones is always friendly and helpful I appreciate her as my doctor thank you!


    Feb 07, 2024

    My relation ship with Dr Abbout has improved tremendously


    Feb 04, 2024

    Great clinic and great medical staff. Bryce Annis is best doctor I've ever had.


    Jan 31, 2024

    I wish Dr Jones would have listened to my very depressed wife..


    Jan 23, 2024

    I've never had a problem with the provider or the office. I especially like the promptness of the office in responding to me and scheduling appointments.


    Jan 23, 2024

    Great service but glass barrier between office staff/reception need to be modified so patients can hear directions. Patients invariably nearly shouted out their personal information in order to be heard. I don't like to overhear a persons private concerns.


    Jan 18, 2024

    Dr.Jones is the only one I would recommend she listens to me on my medical side, but also what's going on in my life to help me cope with what I'm dealing with in my family to get the medication I needed to cope with my life.. She rocks just wish it was a little bit easier getting a sooner appointment time


    Jan 17, 2024

    The Doctor was very knowledgeable of what should be done for my symptoms.


    Jan 16, 2024

    Not certain St Helens clinic is accepting new patients at this time. I feel lucky that I got in with Dr Chu. Never feel rushed, he seems very knowledgeable about all concerns and listens and responds to any questions or concerns.


    Jan 14, 2024

    I feel like my doctor listens to me and is friendly and informative.


    Jan 13, 2024

    I did not have an appointment, but the receptionist kept trying & trying to find someone to help me. She was so very kind & concerned that I felt she went above & beyond for me. Have never experienced such treatment before. I don't know her name, but I hope it's somewhere in the records. She was really exceptional! Actually, all of the caregivers I saw were excellent.


    Jan 10, 2024

    I can't seem to stress that I want to a mental health person but I have to be on medication first.


    Jan 10, 2024

    Very good experience


    Jan 09, 2024

    Good


    Jan 08, 2024

    Very professional and personable.


    Jan 08, 2024

    Everyone was great, especially the doctor and nurse.


    Jan 05, 2024

    I feel very comfortable with my doctor and nurse always attentive to my needs


    Jan 05, 2024

    Excellent


    Jan 04, 2024

    She had recommended physical therapy for sciatica, from which l am currently suffering.


    Jan 04, 2024

    Much better care for my medical needs compared to Kaiser.


    Jan 03, 2024

    All experiences during this visit were good, from the clerk checking me in, to my doctor's assistant, to my doctor.


    Dec 28, 2023

    Lisa Jones is the best! Always!


    Dec 28, 2023

    Like most visits, time ifs of the essence, always short on time and feel rushed..segue from that and I feel talked over. But that is in response to lack of time and he has very little time to talk AND listen. So he has to say what he needs to say but leaves not a lot of time for reply or response..again a time issue more than a personality or lack of bedside manner.


    Dec 28, 2023

    She is always attentive and listens well to what you have to say. She is friendly and. Makes you feel at ease in a potentially embarrassing or sensitive situation. She follows up on all the topics discussed during g the exam.


    Dec 27, 2023

    The woman at the desk this time and others were hard to understand, after saying what I didn't hear you she got short


    Dec 24, 2023

    Most visits, even with other providers at this clinic, and even during this visit, not all of the information I shared is accurately documented in provider's notes. I will be sending a follow-up message to make sure things are corrected.


    Dec 22, 2023

    I had an appointment for a plugged earBetween the time I made the appointment and seeing the doctor I got a sore throat. Which I mentioned to receptionist when I arrived. She was ok with that, the nurse told me in the future if I'm sick not to come in. Well what do I do if I'm sick ? Google ???? My primary didn't seem very happy I was sick either. I didn't get much of a suggestion on either my ear or sore throat of what I could do for relief other than what I was already doing at home without a doctor. Thank you very little I guess I did miss an appointment a couple weeks before due my elderly mother being in the hospital late the night before my early morning appointmentSorry


    Dec 21, 2023

    Everyone was very kind.


    Dec 21, 2023

    My visit was great fast and painless..


    Dec 20, 2023

    I am so satisfied with the service and quality that Lisa Jones and staff provide. Very grateful to have her in our little town.


    Dec 20, 2023

    I am so grateful for Dr. Biscaro. We have worked as a team to try and solve some rather serious health conditions. Dr. Biscaro is excellent and I feel fortunate to have him as my primary doctor!


    Dec 20, 2023

    Dr. Abbott always knows what's going on with me. She understands me. She is the best dr. I could ever have!


    Dec 20, 2023

    overall very good


    Dec 19, 2023

    Very good experience. Excellent service, Thanks!


    Dec 19, 2023

    Dr. Dye is an energetic and caring, even fun, person. She is a delight to be around, such a pleasant change from what I have been accustomed to. I look forward to working with her in the future.


    Dec 17, 2023

    As a new patient, it was about an 8 week wait to get an appointment


    Dec 15, 2023

    It was all good and within reason


    Dec 15, 2023

    I was feeling a little down when I first went in but after my visit my mental status was very much improved with all the positive vibes and care I was given. Thank you and Merry Christmas to all.


    Dec 14, 2023

    Dr Biscaro is efficient but carrying. I'm very pleased with his attention to detail and his gentle manner.


    Dec 13, 2023

    Was very good visit


    Dec 13, 2023

    I e always had good visits at Legacy St. Helens. The people are great.


    Dec 13, 2023

    Dr. Chu is very wonderful to have as my Dr. His entire team & staff do a great job all the time


    Dec 12, 2023

    Was a very good visit. Learned a lot of Information about my present condition


    Dec 12, 2023

    Always friendly and courtiest


    Dec 12, 2023

    Provider took time, listened and ordered bloodwork needed; also ordered a needed medication.


    Dec 08, 2023

    Listens to what I need


    Dec 06, 2023

    I have always had good experiences at legacy st Helen's and Lisa Jones is the best care provider I have ever had


    Dec 06, 2023

    Dr is always extremely courteous and helpful. Very attentive to me and my overall wellbeing


    Dec 06, 2023

    I would love to have Dr. Sicard as my provider again. He is the BEST and I can always trust him!


    Dec 05, 2023

    Was treated very respectful and listened to as well.


    Dec 05, 2023

    N/a


    Dec 03, 2023

    Dr Dye always takes the time needed to hear my concerns and address any medical issues I have with the upmost care. She's the best!


    Dec 01, 2023

    First time appointment with Dr. Chu. Recommended by a family friend. Very understanding to my medical needs. Ordered labs that my last provider should have been doing every 3 months for my condition (but previous provider hasn't for over 9 months - Providence). Listened to my specific needs and concerns.


    Nov 30, 2023

    I have never had another provider that takes their time and really listens to me. She made sure we discussed all my concerns before I left.


    Nov 29, 2023

    We love our new doc. She is great with my daughter.


    Nov 28, 2023

    Dr. Abbott is so thorough and very caring of her patients


    Nov 28, 2023

    We are very happy with Bryce Annis. He is an excellent provider.


    Nov 28, 2023

    Very helpful and polite staff and the NP was very knowledgeable.


    Nov 28, 2023

    Dr Biscaro is very thorough, listens to my concerns and answers all questions that I have. During exams he explains what he's doing and asks permission before touching me.