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Christopher Zarella, MD, MD, FACS

Patient Rating:

4.9 Read all reviews

My Specialties:

Pediatric Cleft Lip and Palate, Fellowship Trained; Pediatric Plastic Surgery, Fellowship Trained; Pediatric Plastic Surgery, Fellowship Trained; Plastic & Reconstructive Surgery, Board-certified; Plastic & Reconstructive Surgery, Board-certified; Pediatric Surgery; Pediatric Surgery

My Areas of Focus:

Cleft Lip Palate, Craniofacial , Craniosynostosis, Hand Surgery, Craniofacial Microsomia - asymmetric face and jaw, Craniofacial clefts - other than cleft lip and palate, Congenital ear anomalies, Congenital Hand Anomalies, Cancer reconstructive surgery, Abdominal wall reconstruction, Facial Rejuvination, Pierre Robin - small jaw, Microtia - ear reconstruction for small or missing ear, Otoplasty, Earwell for neonates, Ear molding, Birthmarks - Congenital nevi, Birthmarks - Hemangiomas, Syndactyl - webbed fingers, Polydactyly - extra fingers, Klinodactyl, Trauma reconstructive surgery, General pediatric reconstructive surgery, Breast Surgery, Breast asymmetry, Breast Reconstruction, Poland Syndrome, Mobius syndrome

Languages:

English, Interpreters available for other languages

Gender:

Male

Affiliations:

Legacy Health Partners
Education:
Fellowship: Children's National Medical Center (Craniofacial and Pediatric Plastic Surgery)
Residency: Oregon Health & Science University (Plastic Surgery)
Residency: Wake Forest Univeristy School of Medicine (General Surgery)
Medical School: Wake Forest Univeristy School of Medicine
Undergraduate: University of North Carolina at Chapel Hill
Certification: Plastic and Reconstructive Surgery, Board certified
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings

Average Rating:  4.9 out of 5.0
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  Oct 18, 2024
Everything so far, the medical treatment as well as the interpreters everything is very good.
  Oct 04, 2024
So impressed with the positive attitude and respect from everyone we encountered!
  Jul 23, 2024
The entrance, hallways, offices and restrooms at Randall & Emanuel are in need of renovations. The restrooms were filthy. Sure doesn't make you feel confident that you won't pick up a disease there.
  Jun 21, 2024
Took a very long time to get the appt but the appt was excellent!
  Mar 30, 2024
I am happy
  Mar 05, 2024
The receptionist that checked my daughter in was the same one that called to get my insurance information prior to the appt. I've never been interrupted by a healthcare worker as many times as she interrupted me. She called me to get insurance and then put me on hold for at least 5 mins and then picked up the phone and asked why I was calling and acted like I was the one that called her. She wasn't able to figure out my insurance on the phone or while in the office and didn't take the time to escalate it to someone else for further help. Told me I should pay the $340 charge of a non-insurance pt and when I explained what the cost reflected she then told me not to pay it and wait for insurance even though she couldn't figure out my insurance. Not once did she try calling my insurance to figure it out even though she had my insurance card and I let her know that I verified with my insurance that we had coverage at their office after my extensive conversation on the phone with her. I'm sorry for anyone that has to try to work with her.
  Feb 21, 2024
Dr Zarella and staff were fantastic. They took their time and I felt comfortable knowing I would leave the office with the best care.
  Feb 21, 2024
The doctor is very nice and respectful but has weak communication skills. Without exaggerating, I don't think he ever finished an actual sentence or thought; he kept kinda restarting a new idea. I felt like I had to say what I thought he was trying to communicate and have him confirm that. He had to resort to drawing pictures to get his ideas across which was interesting. Also, the front desk apparently didn't actually check us in. On our way out we had to go through the checkin, answer a bunch of questions, fix my son's chart as the info was entered incorrectly or something. Then I was told I'm all good, so I go to leave and get flagged back at the door to handle the co-pay. So back in I go. Then the machine is having trouble reading my card but turns out the receptionist didn't know how to use the card reader. Overall, it was a pretty low quality experience. Ultimately I felt like we eventually got to the answers we needed from the doctor but it was a confusing journey and the desk staff, while very nice people, don't seem to have it together.
  Feb 01, 2024
The MA wasn't very friendly and seemed inexperienced with having infant patients.
  Dec 05, 2023
I am VERY HAPPY with Dr Zarella but very disappointed in the hospital facilities. The hospital appears to be very old and not well cared for which causes me some hesitancy to be treated there
  Dec 02, 2023
Dr. Zarella is great
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