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I was scheduled for my visit several months later than the doctor had suggested. Then the appointment was rescheduled by the office not once, but twice. After my office visit, on advice of physician I attempted to make my follow up appointment and was told I needed to wait since it was too early to schedule 3 months out.

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When my doctor came into the room he was there alone I thought medical offices had somebody come in to the room of same sex while exposing oneself to a doctor? Maybe this is protocol, I only felt uncomfortable when I saw noone else come with. I was over that feeling in a split second.... What if I wanted a female to observe as well IN the room?

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All staff and Dr. Are great.

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All of my doctors at Legacy are excellent.

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Every nurse and provider I met with during my pre-op and day of surgery were so kind and patient with me.

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Just the time to get an appointment. It was almost a three month wait

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Running late is not the doctors fault. What would be nice is to give me a call ( I live one block from Dr Kim's office) to explain and let me know ahead of time

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Amazing experience!

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Elevator down in parking lot. Took stairs. 3rd floor/sky bridge stairwell door locked, requiring patient to walk down to ground level, cross the st, use elevator in main building to get to the sky bridge leading to the same building I parked in. Ugh!! Appointment scheduled for 340pmEasy check in though. Had insurance info and no paperwork required. Just had to sign privacy and billingMA was nice. She took oxygen level on the finger reader thing. Dr entered at 403pm. Left at 407pm. He ask for brief description of injury history. He applied pressure to pinky and ring finger knuckle and had me make a fist. He said he will put in for MRI. Dr spent more time questioning me about where I got my hand brace than asking about the injury itself. In his defense he did apologize for being late to our scheduled appointment. However that means very little if I'm being bill for the full scheduled appointment. However he did put in for an MRI which is the next step. Im curious how much 4 minutes with the doctor costs.

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Excellent care from theLegacy health team!

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I received conflicting information about what would be done or what could be available versus what really occurred. An appointment was changed from a video visit to a phone call without explanation, and an in person visit was cancelled without my knowledge or consent. The doctor struggled to communicate his concerns with clarity. When I asked clarifying questions, the answers were still obscure.

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Dr. Shane Kim in my opinion is the very best in his field! He does amazing work and is extremely knowledgeable about what he does. I hope he stays with Legacy. He has went above and beyond my expectations!

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Dr. Kim is friendly, responsive, and thorough. My experience on this visit and previous ones has been excellent.

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He was informed

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Understanding people

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The provider seems to be in a hurry nd did not take much time with me.

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Clerk checking me in was very friendly. The girl who met me in the room to take my temperature, etc, was very unfriendly. She never looked at me. She obviously did not like her job.

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The MA/Nurse was gruff and unfriendly. I can't even tell you her name because it wasn't offered to me. I felt like I was inconveniencing her by being there. I don't expect Dr Kim to be warm and effusive as a surgeon but I do expect the MA/nurse to be that way both in general and to balance out what can be perceived as colder bedside manner from the surgeon. That said, Dr Kim, though fast-talking, made sure to address all my questions and provide detailed information regarding what to expect during my reconstruction surgery. He uses language that non-medical professionals can understand. He may not be warm and fuzzy but I trust his expertise and skill.

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Successful conclusion of more than 3 months of complex skin surgery and repair. Dr. Kim's skill and staff guidance was remarkable!

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Dr Kim was stone faced, humorless, unwilling to let me say anything until he was TOTALLY finished saying everything that he had to say. His "bedside manner" left something to be desired in my opinion. Really annoyed me.

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Good experience, however, though I was referred to this provider, and I thought the nature of my injury was very clear and understood, this provider, that I waited six weeks to see, said he does not deal with my type of injury and would need to refrr me to a partner. I thought I was finally, after 4.5 months, getting close to the finish line, only to be tripped before I got there.

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I have received great care. The support team were receptive and prompt to my needs. I feel my decision in choosing Dr Kim was the one of the best healthcare decisions I've made.

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Dr. Kim is straightforward and blunt--perfect for me, as I too am blunt and don't want to waste time or words. He's smart, full of information shared in a way I could understand, and thorough. Cool dude!

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Everyone from the valet parking attendants, techs, security guards, nurses, receptionists, doctors, surgeons have just been absolutely lovely. Every interaction has really helped turn an unfortunate situation into something a little more fortunate.

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Explained things well. Very happy with my appointment.

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Dr. Kim asked if I preferred to know the results of an x-ray he ordered by MyHealth chart or by phone. I answered I prefer the phone and he called me that evening with the results of the x-ray and was extremely helpful in explaining the results to me.

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Wait time for appt over 30 mins in waiting room Not acceptable

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I appreciated the thorough explanation of my care options. Dr. Kim was knowledgeable, compassionate, and a good communicator.