2024: LHP Year in Review

By Albert Chaffin, MD
Medical Director, Legacy Health Partners
Medical Director, Telehealth

January may be wrapping up, but I want to take this opportunity to celebrate the incredible work our providers and program administrators accomplished together last year.

In 2024, we hosted three clinical collaboration events focusing on Advanced Psychiatric Management, Managing Obesity, and Menopause. These events drew 274 attendees, fostering invaluable conversations and learning.

Our commitment to quality improvement was further demonstrated through provider engagement. By December 31, 2,138 providers had completed at least one learning module, ensuring we continue to raise the bar in patient care.

We also celebrated the innovation and dedication of our network with the LHP Quality Awards. Out of 5 impressive submissions, 3 top winners were recognized for their exceptional contributions. As a provider-led network, our Board and committee members continue to offer new ideas, expertise, and guidance for innovations in healthcare delivery. We introduced a new clinical guideline for obesity and remain committed to collaborating with subject matter experts to help you deliver the best care possible to your patients.

We spotlighted eight specialties in our newsletters this year, linking resources on women's healthcare, neurosurgery, orthopedics, oncology, general pediatrics, gynecologic oncology, breast cancer, and diabetes.

LHP remains committed to quality improvement, using transparent data to support your work and uphold accountability, as we all strive to provide exceptional care to the patients we serve.

Thank you for your ongoing dedication and continuous improvement. Here’s to building on this momentum in 2025!

Welcome new LHP Board and Committee members

Please join us in welcoming five new members to LHP’s governance structure. The LHP Board and each committee is responsible for a specific segment of LHP operations, planning, and development. Each member brings a valuable perspective to developing and growing our clinically integrated network.

• Thatcher Jones, MD – Hospital medicine, Legacy Internal Medicine Service
• Lisa Madarang, MD – Internal Medicine, Legacy Westside Internal Medicine
• Deborah Rumsey – Administrator, Children’s Health Alliance
• Timothy Simpson, MD, PharmD – Cardiology, Legacy Medical Group
• Nicole Vertner – Administrator, Pacific Imaging Associates

You can meet all our Board and Committee members on our website.

Quality Corner: Diabetic Eye Health and the Role of Primary Care Providers

According to the American Diabetes Association, adults with Type 2 Diabetes should have a dilated eye exam soon after being diagnosed. Around 1 in 5 individuals with Type 2 Diabetes have some form of eye problem at the time of diagnosis. Primary care providers play a crucial role in improving diabetic eye health outcomes. Read more about common eye conditions associated with diabetes and how preventive care and screening helps keep patients’ vision healthy.

Cervical health awareness month

January is Cervical Health Awareness Month and is a good time to remind you that LHP’s cervical cancer screening toolkit is available to help providers succeed in screening for cervical cancer and improve the health of their patients. The toolkit covers how to address common barriers to screening, workflow suggestions for optimizing patient reminders and scheduling, and common billing codes accepted to ensure your coding practices satisfy the measure. We also acknowledge a history of trauma can impact a patient’s decision to delay or refuse cervical screening and can affect pap screening experiences. Applying a trauma-informed approach to cervical cancer screening may help address barriers among women who avoid, delay, or refuse the exam.

As a member of the LHP network, you have access to LHP’s Resource Library with materials to help support measures, workflows, and patient outreach and education. We continue to create new materials all the time, so check back often!

Announcements, deadlines, and reminders

• Adult primary care practices: Submit supplemental clinical data to maximize your performance for certain 2024 measures that are not captured through claims data but are recorded in a patient’s electronic health record (EHR). The deadline to submit data securely to LegacyHealthPartners@lhs.org is March 3. If you have questions about completing this process, please talk with your outreach adviser.


• Practice administrators: Review the attestation report in Power BI (login required) to verify that completions for 2024 practice and provider measures/activities are accurate. If you find anything is missing or captured incorrectly, submit an appeal request form by March 7.


• LMG Woodburn Health Center was selected as the winner of the 2024 LHP Quality Awards. Read the story from December for a summary of last year’s quality projects and how we are recognizing our finalists.


• View the 2025 clinical integration handbook on the LHP team site for information about this year’s performance measures, requirements, and expectations to succeed as a clinically integrated network. LHP updated the measures monitored in the hospital pool to continue to align with Legacy’s Foundation metrics and removed practice citizenship measures such as depression screenings, virtual visits, and processes for HCC and Stars to reduce the reporting burden for practices.


• If you are an LHP clinic using Epic, please be aware that earlier this month, the MyHealth email domain was changed from myhealthlegacy@lhs.org to myhealth@info.lhs.org. This email address is used for notifying patients of important information regarding their care, such as appointment reminders, billing alerts and provider messages. Patients will continue to receive MyHealth notifications at the email address on file. If patients are expecting a MyHealth email and have not received it, please tell them to check their spam or junk folder.